Pyramid Hotel Group

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Search Results Page 10 of 35

Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(8/27/2021 3:25 PM)
Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    A good server can make or break the customer experience. Responsible for taking orders in a friendly manner, reporting orders to the kitchen, and calculating the bill.  Servers play an essential role in any restaurant. We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked.
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(8/27/2021 2:01 PM)
Fantastic opportunity to join our accounting team at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    As an Accounting Clerk, your responsibilities will include, but not be limited to: - Maintains accounts payable files. - Reconciles statements to invoices. - Prepares and processes all invoices for payment through central accounting. - Manages vendor relations via telephone. - Audits the daily work from credit card billings. - Processes travel agent commission checks. - Checks the night audit commission report for discrepancies. - Balances and issues payments to the manager's accounts. - Balances and issues payments to the liquor accounts. - Posts payments and credits to accounts. - Reconciles and controls customer accounts. - Reports daily balance of accounts receivable to Controller. - Maintains account files.           - Implements credit and cash policies and procedures, and processes and approves direct billings. - Processes and mails account statements on a daily basis. - Processes credit card charge-backs and returned checks, and resolve guest-billing problems. - Manages the collection procedures. - Prepares and submits monthly aging reports. - Performs other related duties as assigned by the Controller or General Manager. - Exercises the hotel's policies and procedures in accordance with the above points. 
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(8/27/2021 1:49 PM)
We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs  
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(8/27/2021 9:52 AM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking experienced part time bartenders for Litchfield's our farm to table fine dining restaurant at the resort. We offer our part time employees the following benefits:   - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include: - Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. - Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. - Running side work - Provide opening and closing inventory of spirits and stocking. - Assist servers, other bartenders, food runners and bussers when necessary. - Participate in the deep cleaning of the outlet. - Stocking at the end and beginning of shift. Current availability needs are for Wednesday through Sunday evenings.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Hotel Eleo at The University of Florida
Posted Date 3 weeks ago(8/27/2021 9:13 AM)
Hotel Eleo is the premier hotel in Gainesville.  Hotel Eleo is managed by Pyramid Hotel Group where employees are always treated like family.     We are seeking to fill two cook positions. Quality food preparation, production, and service for restaurants and related conference/banquet facilities.  Aid to provide development all culinary team; works closely with all line team members such as sous chefs, cooks of all levels and service team.   The idea candidate for this position will work with our amazing culinary team in keeping our culinary department clean and sanitized at all times.  Must be able to work days, nights, weekends and holidays.      
Location
US-FL-Gainesville
Location : Brand
Independent
Location : Property Name Linked
Hotel Eleo at The University of Florida
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 3 weeks ago(8/26/2021 6:46 PM)
Do you have a passion for coffee, one year minimum experience as a Barista Supervisor and exceptional customer service skills? If so, we would love to meet you! Please apply so that we can get you in quickly for an interview!!   Responsibilities include training and supervision of employees, quality control and helping manage inventory. Must be able to work any shift, weekends are a MUST. We are searhing for someone that is calm under pressure, upbeat, friendly, creative, detail oriented, able to multitask and self motivated.   The essential functions include, but are not limited to the following: - Welcome customers, inform them about specials or new items, answer questions, and process orders and payments - Train and Supervise new team members - Clean and restock work areas, empty trash, and sanitize equipment and utensils - Knowledge of  beverage mixtures, food preparation, and presentation techniques - Replenish items in display cases or behind the counter - Adhere to all food safety regulations and quality controls - Perform other assigned duties   Benefits: Offered to Full Time Employees (30+hours/week) after 90 days of employment - Competitive Pay - Medical Insurance - 401(k) Matching - Dental Insurance - Disability Insurance - Employee Assistance Program - Employee Discounts at Hilton Hotels and Resorts - Life Insurance - Paid Time Off - Employee Referral Program - Vision Insurance - 7 Paid Holidays    
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Newport Beach Hotel
Posted Date 3 weeks ago(8/26/2021 6:45 PM)
Prerpare and serve beverages for servers and guest in a fast, efficient, friendly and professional manner.      DUTIES AND RESPONSIBILITIES: - Prepare drinks for customers and servers, ensure that the proper materials and supplies are on hand and talk to guests. - Ensure that minors and intoxicated persons are not served alcoholic beverages. - Act as cashier for the servers when necessary. - Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning glassware and wiping down bar and preparation areas. - Provide opening and closing inventory of spirits. - Assist servers, other bartenders and barbacks when necessary - Participate in the deep cleaning of the outlet when necessary - Follow the principles of CARE and the Four Disciplines of Associate Success.  
Location
US-CA-Newport Beach
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Newport Beach Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hotel Eleo at The University of Florida
Posted Date 3 weeks ago(8/26/2021 5:25 PM)
Hotel Eleo is the premier hotel in Gainesville.  Hotel Eleo is managed by Pyramid Hotel Group where employees are always treated like family.     We are seeking to fill our Stewarding position.  The idea candidate for this position will work with our amazing culinary team in keeping our culinary department clean and sanitized at all times.  Must be able to work days, nights, weekends and holidays.  
Location
US-FL-Gainesville
Location : Brand
Independent
Location : Property Name Linked
Hotel Eleo at The University of Florida
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 3 weeks ago(8/26/2021 5:18 PM)
- Maintains accounts payable files. - Reconciles statements to invoices. - Prepares and processes all invoices for payment through central accounting. - Manages vendor relations via telephone. - Audits the daily work from credit card billings. - Processes travel agent commission checks. - Checks the night audit commission report for discrepancies. - Balances and issues payments to the manager's accounts. - Balances and issues payments to the liquor accounts. - Posts payments and credits to accounts. - Reconciles and controls customer accounts. - Reports daily balance of accounts receivable to Controller. - Maintains account files.           - Implements credit and cash policies and procedures, and processes and approves direct billings. - Processes and mails account statements on a daily basis. - Processes credit card charge-backs and returned checks, and resolve guest-billing problems. - Manages the collection procedures. - Prepares and submits monthly aging reports. - Performs other related duties as assigned by the Controller or General Manager. - Exercises the hotel's policies and procedures in accordance with the above points.  Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays - Free employee daily meal   Starting Pay: $20-21/hr commensurate with experience   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 3 weeks ago(8/26/2021 5:14 PM)
- Maintains accounts payable files. - Reconciles statements to invoices. - Prepares and processes all invoices for payment through central accounting. - Manages vendor relations via telephone. - Audits the daily work from credit card billings. - Processes travel agent commission checks. - Checks the night audit commission report for discrepancies. - Balances and issues payments to the manager's accounts. - Balances and issues payments to the liquor accounts. - Posts payments and credits to accounts. - Reconciles and controls customer accounts. - Reports daily balance of accounts receivable to Controller. - Maintains account files.           - Implements credit and cash policies and procedures, and processes and approves direct billings. - Processes and mails account statements on a daily basis. - Processes credit card charge-backs and returned checks, and resolve guest-billing problems. - Manages the collection procedures. - Prepares and submits monthly aging reports. - Performs other related duties as assigned by the Controller or General Manager. - Exercises the hotel's policies and procedures in accordance with the above points.  Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays - Free employee daily meal   Starting Pay: $20-21/hr commensurate with experience   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.  
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Indianapolis North
Posted Date 3 weeks ago(8/26/2021 5:07 PM)
Live to Discover, Work to Inspire.   Exploring the world doesn’t have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it’s a career.   The Renaissance Indianapolis North Hotel by Marriott is currently hiring housekeeping positions for the following position: Room Attendant – This person cleans 12 – 16 rooms each day. This includes making beds, cleaning bathrooms, vacuuming and dusting. - For full time this position from 8am – 4:30pm must be available weekends and holidays. (If looking for part time there is flexibility on shifts) - Full time associates are eligible for medical, dental, 401k, and life insurance benefits upon completion of 90 day probationary period. - Hotel participates in quarterly profit sharing, self inspection bonuses, cleaning additional rooms incentive, Retention bonus paid at 30, 60, 90 days - EXTRA INCOME! - Uniforms and Cleaning Supplies PROVIDED!
Location
US-IN-Carmel
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Indianapolis North
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 4 weeks ago(8/26/2021 4:16 PM)
HOUSEKEEPERS – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time room attendants to be part of our exceptional housekeeping team.  Candidates should be service minded, energetic and can work well in a team environment.  Responsibilities include general cleaning of hotel rooms, cleaning of some public spaces, and special cleaning projects.  Working Saturdays and Sundays is a requirement.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now!
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 4 weeks ago(8/26/2021 9:25 AM)
The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.The Front Desk Supervisor will:Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote the Pyramid Hotel Group marketing program. Make appropriate selection of rooms based on guest needs. Non-verbally confirm the room number and rate. Require standing and continual mobility throughout front office area. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler�s checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Other attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 4 weeks ago(8/25/2021 4:45 PM)
Restaurant Supervisor Doubletree by Hilton Orlando Downtown   We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 7 Paid Holidays - 401(k) matching - Health Savings Account plan - Tuition Reimbursement - Associate Referral Bonus - Quarterly Bonus Program for all employees - Employee assistance program - Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities across a portfolio of 100 hotels representing all major Brands Our Restaurant Supervisor oversees and coordinates the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.  - Supervises all outlet staff including hosts, bussers, room service order takers/servers, and bartenders. - Assists with scheduling and candidate selection in hiring process. - Assists with outlets inventory. - Greets guests at table within three minutes with a warm and welcome manner with introduction and an offering of a beverage. - Delivers drinks to the table and inform the guests of the daily specials and soup of the day along with any other pertinent information the guests need to know e.g. any items that are currently out of stock. - Asks for and takes the guests meal order. Offers suggestions, such as wine pairing with items ordered and suggests an appetizer to start the meal with. Upsells! - Enters and reviews order at POS system. - Maintains table maintenance. - Delivers orders accurately and in a timely manner. - Presents guest checks and collects payments accurately and in a timely manner. - Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times. - Supervises all outlets team members in their daily duties. Carries out supervisory responsibilities in accordance with company policies and applicable laws. Responsibilities include assisting with interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, employee recognition, addressing complaints and resolving problems.  
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Marriott Phoenix Chandler
Posted Date 4 weeks ago(8/25/2021 4:29 PM)
This is a FULL TIME Position Starting Rate $15.00 Medical, Dental, Vision, 401K, Paid Days Off, Marriott Room Discounts   JOB SUMMARY We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Marriott Phoenix Chandler Hotel standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. EXPERIENCE Must have at least (1) or more years of experience in Housekeeping KEY RESPONSIBILITIES The primary responsibilities of the Room Attendant at the Marriott Phoenix Chandler Hotel include but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Calls Housekeeping Office to report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and note missing items. - Bag & tag items left behind by a guest and bring items to Housekeeping Office to be logged. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by Housekkeeping Manager or Assistant Manager. - Communicate with Housekeeping Manager/Assistant Housekeeping Manager throughout shift to be aware of the work and rooms that need additional attention. - Must be able to clean 14-18 rooms per shift.
Location
US-AZ-Chandler
Location : Brand
Marriott
Location : Property Name Linked
Marriott Phoenix Chandler
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hotel Eleo at The University of Florida
Posted Date 4 weeks ago(8/25/2021 2:57 PM)
Assist the Bartender with servering, cleaning and stocking of the bar area.  
Location
US-FL-Gainesville
Location : Brand
Independent
Location : Property Name Linked
Hotel Eleo at The University of Florida
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 4 weeks ago(8/25/2021 2:43 PM)
A fun, energetic, up beat place to work with a Great atmosphere. Seeking friendly, outgoing, dependable, motivated banquet set up servers.  - Assist with the complete setup and breakdown of the banquet area. - Relay food and beverage orders. - Maintain a high level of cleanliness and awareness of sanitary practices. - Anticipate guests’ needs and exceed customer service expectations. - Maintain composure in a fast-paced environment. - Relay important information about orders, allergies and special requests to the appropriate person. - Respond urgently and appropriately to any concerns. - Present in professional appearance and mannerisms.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 4 weeks ago(8/25/2021 2:24 PM)
POSITION PURPOSE: Serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 4 weeks ago(8/25/2021 12:18 PM)
BOSTON HARBOR HOTEL POSITION DESCRIPTION   JOB SUMMARY The Group Rooms Coordinator will offer support through all aspects of guest reservations including but not limited to, reservation calls, email inquiries, internal request forms, assembly of guest packages, group rooming lists, and group changes. This position will be responsible for assisting the Reservations Manager in day to day tasks such as reports, rooming lists, filing, supervision of Reservations Agents, and daily checklist for the Reservations Agents. CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is preferred.   Experience: Must have at least two (2) or more years of previous Front Office or Guest Services experience, including one (1) year of Reservations experience.   KEY RESPONSIBILTIES: The primary responsibilities for the Group Rooms Coordinator include but are not limited to:   - Correspond with guests, clients and travel agents to answer special requests for rooms and rates. - Process telephone reservations and operate computer terminals and printers to store and receive reservation data. - Assist Conference Service Managers with group blocks by inputting any group rooming lists, and changes. - Detail all group reservations. - Verify duties and examine work for accuracy, neatness and conformance to policies and procedures. - Prepare reports for use by the hotel staff. - Address guest complaints with appropriate personnel. - Process guaranteed deposits. - Research travel agent commissions and requests. - Generate guest confirmations. - Ensure computer systems and related interfaces are working properly. - File all necessary paperwork in proper location - Answer all incoming reservation calls in a timely manner while projecting a professional, courteous and enthusiastic attitude using Forbes 5 Star standards. - Achieve complete familiarity with all hotel facilities and services and promote these facilities whenever possible. - Process all in‑house reservation requests and information including VIP forms, and sales bookings. - Assist with close outs of FIT/Wholesale rates on dates provided. - Update knowledge and information regarding rates, special packages, group bookings, corporate club members, etc. - Must be able to balance working a computer and telephone in an accurate and efficient manner. - Ability to work in a fast paced, demanding environment with constant changes. - Attempt to up sell whenever possible as long as the best interests of the guest(s) are protected. - Complete all other assignments, duties and tasks as assigned by the Reservations Manager.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Experience in property management software, such as OPERA, or Delphi is preferred. - Previous knowledge of the Reservations System procedure. - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must have experience in all Microsoft Office suite products.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 4 weeks ago(8/25/2021 12:02 PM)
You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Leaders who believe in these same values to join us at the Sheraton Denver West!   The Sheraton Denver West is looking for an organized, passionate, and dependable candidate to fill our Housekeeping Manager position. The primary function of the Restaurant Manager is to ensure that quality standards of service are met in the restaurant, room service and lounge areas thus delivering an above average dining experience to all guests ensuring return patronage and to consistently train and develop staff through scheduled training sessions and monthly meetings. The Manager should make responsible decisions, solve problems and lead by example.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Maintain company standards of cleanliness throughout the rooms section of the hotel. - Supervising the housekeepers and housepersons assigned to the housekeeping team. - Relaying information concerning the status of rooms to and from the housekeeping office as well as the front desk. - Assigns rooms/boards to Housekeeping staff. - Addresses guest’s complaints regarding housekeeping service of equipment. - Reports need for room repairs to engineering. - Inspect rooms. - Examines carpets, drapes, and furniture for stains, damage or wear. - Checks and counts linens and supplies. - Maintains inventory and ordering. - Verifies staffing is appropriate for business levels. - Handles lost and found inquiries and all pertinent procedures. - Checks vacant, expected departure and discrepant rooms. - Communicates with appropriate departments when necessary. - Conducts pre-shift meetings. - Cleans rooms and assists in laundry when necessary. - Directly supervises hourly employees in the Housekeeping Department - Assisting with interviewing and training employees   Minimum Experience and Qualifications - 2‐3 years of hotel management/supervisory experience in Housekeeping or Rooms Division - Previous experience as a Housekeeping Manager or Supervisor is required - Full service experience preferred - Must be bilingual – English & Spanish - Ability to work holidays, weekends, various shifts and overtime as needed.   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match - Free employee meal   Starting Pay: $55,000 salaried    The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time