Pyramid Hotel Group

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Hotel/Resort Name Spartanburg Marriott
Posted Date 39 minutes ago(9/29/2020 11:50 AM)
We are seeking an Executive Housekeeper. The Executive Housekeeper is responsible for the management of the housekeeping and laundry departments. This includes management of the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all standards related to comfort and aesthetics. Duties include the coordinating & supervising of the housekeeping and laundry staff, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, scheduling, inspections, inventory control, and revenue forecasting, working closely with other departments and ensuring and adhering to OSHA and ADA policies. Competitive benefits package. Generous bonus Potential EOE/M/F/H/V.
Location
US-SC-Spartanburg
Location : Brand
Marriott
Location : Property Name Linked
Spartanburg Marriott
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 44 minutes ago(9/29/2020 11:45 AM)
Outstanding opportunity exists for a professional, creative and seasoned Assistant Chief Engineer to oversee all aspects of engineering, maintenance and grounds.  Must have excellent communication skills with the ability to lead, direct and motivate the staff.     Job Requirements:   Responsibilities may include hiring, training, managing and motivating the Engineering team. This position directs the installation and repair of electrical, mechanical and architectural systems throughout the facility to insure safety and efficiency.    Assists in overseeing the Engineering Department. Supplies all technical and engineering information required to operate property and equipment. Maintains accounting records and procedures for Department. Assists in establishing & overseeing works schedules and job assignments. Responds immediately to all emergency calls, must know his position in the fire/emergency brigades, and must make sure all members of the Engineering staff are trained in the proper ways to put out a fire and cope with and resolve emergencies. Must be well mannered, display a smile at all times, greet guests and employees when encountered, show appreciation to the guests for being at the hotel, show willingness to help guest and employees at all times.    Execute & adhere to all brand standards as outlined in Hilton’s Clean Stay Program.     Local candidates preferred.      Competitive benefits package.     EOE/M/F/H/V.
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 3 hours ago(9/29/2020 9:12 AM)
We are looking for a professional, experienced bartender to provide excellent service to our guests.  We have a full bar located inside Cutler's Restaurant and Bunch of Grapes Tavern. 
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 3 hours ago(9/29/2020 9:07 AM)
If you have great restaurant serving experience we want you to join our team!  We have fantastic employee benefits and flexible schedules.  Servers are responsible for providing maximum customer satisfaction by delivering exceptional services!  Duties include, but not limited to, prepping for the restaurant to open, stocking, taking orders at tables as well as room service orders, ensuring the correct order leaves the kitchen and is delivered to the table, bussing tables, delivering checks, etc.   Bartending/bar back experience is a plus as well! 
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 19 hours ago(9/28/2020 5:52 PM)
The Night Audit Supervisor will report directly to the Front Office Manager and the Director of Finance.  The Night Audit Supervisor will balance and report on the various areas of the hotel (e.g., rooms/front desk, food and beverage outlets, gift shop, etc.) to provide accurate, timely information and to ensure hotel policies and procedures are followed and to prevent fraud.  During the overnight shift, the Night Audit Supervisor will perform the duties of a Front Desk Agent and act as Manager on Duty.   ESSENTIAL FUNCTIONS - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome packet containing room keys, certificates, coupons and refreshment center keys as appropriate. - Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. - Audit balance and report on all food and beverage outlets’ (e.g., restaurant, bar, lounge, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. - Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. - Prepare and input statistics and income journal sheets for preparation of daily reports. - Run night audit final after ensuring all revenues are in balance nightly. - Perform the duties of a Front Desk Agent and act as Manager on Duty.
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 1 day ago(9/28/2020 8:53 AM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Opera systems is a plus but not required. 
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 5 days ago(9/24/2020 6:22 PM)
POSITION PURPOSE:   Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: - Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. - Greet guests and respond to requests in a friendly and courteous manner. - Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. - Practice Teamwork" and "Clean as you go" policies. - Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. - Mandatory attendance for monthly departmental meetings. - Regular attendance in conformance with the standards
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 5 days ago(9/24/2020 4:00 PM)
We're looking for capable Room Attendants who can work Saturday and Sunday Shifts only. This will be a part time position.   The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Part-Time
Hotel/Resort Name AC Hotel Portland Downtown/Waterfront
Posted Date 6 days ago(9/23/2020 10:22 AM)
We are looking for an enthusiastic Bartender to provide an excellent guest drinking experience. Our lounge bartenders are the hotel’s number one ambassadors to the AC brand and its lifestyle. Our bar/lounge showcases the Casco Bay through two story, floor to ceiling window, with a 20 person patio space right on Thames Street. The bar serves a very light food menu and is mostly beverage driven. Looking for team oriented, driven, clam under pressure, individuals to help our bar get to the next level Hotel provides free parking for employees as well.
Location
US-ME-Portland
Location : Property Name Linked
AC Hotel Portland Downtown/Waterfront
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 6 days ago(9/23/2020 9:33 AM)
Do you enjoy making people happy while making money? The Phelps-Residence Inn Cincinnati Downtown, a premier hotel and event space with two rooftop bars, located at 506 E 4th Street in the historic district of downtown Cincinnati, is currently looking to fill a part time valet attendant position. Valet attendants are responsible for providing a welcoming experience for all guests in the hotel, parking vehicles and retrieving vehicles for guests, assisting guests with luggage, and providing directions to area attractions. 
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Winegardner and Hammons Hotel Group
Department
Guest Services
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 7 days ago(9/22/2020 4:52 PM)
We are currently seeking a Lead Painter for The Wigwam Resort.   The Lead Painter is responsible for the repair, maintenance, upkeep and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards. Will also assist in other areas of Engineering as assigned.   - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Maintain positive guest relations at all times. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Receive daily work assignments from Chief Engineer/Supervisor and review priorities and special projects. - Organize materials, tools and equipment to perform daily assignments. - Maintain time lines and work schedule in accordance with the preventive maintenance program. - Check work orders and Night Report for any problems. Make rounds checking these problem areas; note any touch-up needs or/and safety concerns in the hotel. - Schedule work in accordance with preventive maintenance program in rooms, coordinating with Housekeeping and Front Office. - Maintain par stock levels of standard paint, brushes, wallpapers, stains, sign lettering and other supplies. Communicate requisition needs to Chief Engineer/Supervisor. - Appropriate paint and adhesive types for various surfaces. - The latest techniques for mixing formulas for paints, acrylics, epoxies, scalers, concrete paints, stains, and varnishes. - Ventilation of and storage of flammable and toxic materials. - Mixture formulas for paints as required. - Repair and maintain all painted surfaces and items, including preparation and installation of all types of latex, enamels, etc. - Strip and refinish guestroom furniture. - Maintain for the proper use, cleaning, maintenance and storage of all tools, (i.e. brushes, rollers, paint sprayers, trays, ladders, scaffolds, etc.) and supplies. - Maintain cleanliness and organization of the work areas.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 7 days ago(9/22/2020 4:25 PM)
OBJECTIVE OF POSITION: Perform massages and body treatments in a safe and professional manner on guests.  The massage therapist will report directly to the Spa Manager. JOB RESPONSIBILITIES: 1. Perform massages and body treatments on guests using safe and professional techniques. 2. Maintain an ample inventory of all products necessary to perform all massages and body treatments including towels, sheets, disposable panties, etc. 3. Maintain a neat and orderly work area consistent with the high standards of the facility. 4. Assist in any and all ways in the spa when not scheduled to perform services. 5. Constantly maintain an up to date knowledge of the personal services performed. 6. Answer all question related to services performed and products used. 7. Perform other related services as assigned by manager. 8. Remain on time for work and appointments. 
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Spa
Position Type
Regular Part-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 7 days ago(9/22/2020 4:19 PM)
We are looking for an individual with an energetic and caring attitude to join our restaurant team as a part-time AM Server. This individual must ensure guest satisfaction in the dining room area(and throughout the hotel) by serving the guests and maintaining cleanliness at all times in accordance to company policies.   Essential duties and responsibilities include the following (other duties may be assigned): - Greet guests at table within three minutes with a warm and welcome manner with introduction and an offering of a beverage. - Delivers drinks to the table and inform the guests of the daily specials along with any other pertinent information the guests need to know e.g. any items that are currently out of stock. - Asks for and takes the guests meal order. Offers suggestions with items ordered and suggests an appetizer to start the meal with. Upsells! - Enters and reviews order at POS system. - Maintains table maintenance. - Delivers orders accurately and in a timely manner. - Presents guest checks and collects payments accurately and in a timely manner. - Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times.                             
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 7 days ago(9/22/2020 4:03 PM)
We are currently seeking a part time server for The Wigwam Bar.   Position Purpose: Take food orders; serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.   Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.   Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.   Maintain proper condition and cleanliness of dining areas and servicing equipment. Running side work and stocking of needed materials.   Wear a mask and gloves and ensure a high level of cleanliness is adhered to by abiding by our guidelines & standards for proper service & sanitation   Additional duties as necessary and assigned.   Assist other servers, bartenders, food runners and bussers when necessary.   Fold napkins for meal periods to maintain an adequate supply.   Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 1 week ago(9/22/2020 11:33 AM)
Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including: - recruiting - training - employee relations  - labor relations - wage & benefit administration - worker's compensation management - compliance with statuary requirements - budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel. Duties include (but are not limited to): - recruiting - interviewing - hiring - retention of qualified employees - overseeing payroll functions - direction and administration of the employee reward & recognition program - overseeing labor relations and ensure compliance with collective bargaining agreement - making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs - development, implementation, and administration of policies and programs related to the management of all hotel staff - making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements - preparing annual budget forecasts for the Human Resource Department - being responsible for safety programs and Workers' Compensation benefits - maintaining all hotel personnel records and Human Resource files, ensuring confidentiality
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Company Name
Pyramid Hotel Group
Department
Human Resources
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 1 week ago(9/21/2020 11:47 AM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 1 week ago(9/21/2020 11:34 AM)
Primary Responsibility Setup, breakdown and cleaning of assigned function space as well as serve food and beverages to banquet guests’ tables according to Hotel specifications and group requirements, courteously and efficiently. Maintain cleanliness of work areas and equipment.  Associates will be required to perform any other job-related duties assigned by their supervisor.       Essential Job Functions - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Maintain positive guest relations at all times. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge of service requirements for assigned function: - Pre-function side work. - Particular characteristics/description of wines/champagne ordered. - Prices for specified bar selections on cash bars. - Station assignment and table set-up. - Group name, type of function and expected attendance. - Scheduled hours of service. Special requests/arrangements. - Order of service, traffic flow in room. - Group Contact and/or VIPs - Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons - Complete pre-function side work: - Fold napkins, set linen on tables. Set tables according to service standards. - Set up all condiments (butter, jellies, cream, and juices) and beverages (non-alcoholic). - Ensure a sufficient supply of all silverware, glassware and chinaware for service. - Check cleanliness and condition of assigned station and service areas; rectify any inefficiency. Set up side station                 as assigned by Banquet Supervisor. - Greet guests as they arrive and assist them with seating at tables. - Take guests' alcoholic & non-alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Retrieve alcoholic beverage items from bar and serve to guest. - Open and serve wine/champagne bottles. - Make all varieties of coffee. - Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements. - Clear assigned tables after each course. Remove all tabletop items, linen and equipment from the function room as designated by function requirements. - Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements. - Complete closing side duties: - Breakdown and clean assigned function space as specified. - Clean all equipment as assigned. - Restock items for next service. - Properly store all reusable goods. - Remove all dirty linen and gather in designated location for laundry pickup   - Verify that all assigned work is completed with Banquet Supervisor before clocking out for your shift - Verify the Banquet Function Schedule for your next scheduled shift  
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 1 week ago(9/21/2020 11:30 AM)
Job Description: Essential duties and responsibilities include the following (other duties may be assigned): 1. Answers all incoming calls within three rings with proper phone etiquette. Utilize guest's name that appears on phone display. 2. Takes room service order including room number, number of persons dining. Completes order and gives a 30 minute time delivery quote. Insures order is correct by asking to repeat the order back to the guest. 3. Rings in guest order and prepares check. 4. Sets table according to table set up standards. 5. Delivers order to guest's room within 30 minutes. 6. Sets up order in the guest's room. 7. Closes all checks according to method of payment. 8. Retrieves all room service trays and tables from guest hallways and busses used items in the dish room. 9. Stocks all supplies and food and beverage items in the room service station. 10. Orders all necessary items that are below pars. 11. Presets trays and tables in room service station for future orders. 12. Maintains a clean, sanitary and organized work station. 13. Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times.
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 1 week ago(9/21/2020 11:25 AM)
Primary Responsibility Take food and beverage orders. Retrieve and serve alcoholic and non alcoholic beverages and to serve food to the guest according to the resorts food and beverage specifications, courteously and efficiently.  Assist with the maintenance and cleaning of the restaurant area and equipment.   Essential Job Functions - Greets all guests with enthusiasm and friendliness. - Maintains complete knowledge of and comply with all department policies/service procedures and standards - Anticipate the guests needs, respond promptly and acknowledge all guests - Take guest orders utilizing suggestive up selling techniques - Maintain positive guest relations at all times - Be familiar with all the resorts services/features and local attractions in order to assist the guest - Resolve guest complaints and concerns to ensure guest satisfaction - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintains knowledge of and STRICKLY abides by State Liquor Regulations - Maintain knowledge of liquor brands, beers, wines, and nonalcoholic selections as well as menu - Serves alcoholic beverages in an appropriate manner consistent with company standards. - Answers guest questions about food, beverages, and our facilities accurately and in a friendly      Manner. - Does side work during non-busy hours. - Develops relationships with guests. - Provides the highest level of service in accordance with our standards. - Identifies food orders when ready and delivers items to tables in a timely manner. - Remove soiled wares from tables and transport to designated area - Present guests checks and process payments. Adhere to cash handling and credit policies/procedures. Balance cash receipts. - Maintains a professional appearance at all times. - Clean and reset table as soon as guest departs - Communicates with food and beverage staff to ensure guest satisfaction. - Reports to work as scheduled, in uniform, and ready to be in position. - Maintains professional relationships with all co-workers. - Follows checklists and standard operating procedures. - Performs duties as assigned. - Constantly increasing knowledge of food, beverages, and other products and services. - Responsible for constant sanitation, organization, and proper food handling. - Prepares work area for either opening, mid-shift, or closing in accordance with company standards. Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Temporary Part-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 6 days ago(9/23/2020 10:40 AM)
To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. Detailed record keeping in English is required for logs and inspection sheets. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: - Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. - Basic mechanical aptitude for operation and repair of hotel equipment. - Skill in the use of related tools (including both hand and electric tools). - Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. - Ability to perform tasks requiring bending, stooping and kneeling. - Ability to push and pull objects or materials weighing up to 200 lbs. - Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. - Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. - Ability to work alone with minimal supervision. - Ability to deal with a number of problems requiring initiative and good judgement. - Ability to move and work throughout the hotel for the duration of the shift.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Winegardner and Hammons Hotel Group
Department
Engineering
Position Type
Regular Full-Time