Pyramid Hotel Group

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Hotel/Resort Name The Wigwam
Posted Date 5 days ago(5/7/2021 11:24 AM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a detail oriented, highly organized, outgoing Sales Coordinator to join our team! We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Free Meal Plan - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - 7 Paid Holidays The Sales Coordinator will act as an extension of designated departments by meeting and greeting visitors, answering and forwarding telephone calls, emails, and providing administrative support.    Responsibilities Will Include:   - Responsible for augmenting hotel and departmental recognition and reputation by providing exceptional customer service for guests, visitors and callers. - Anticipate guests’ needs, respond promptly and acknowledge all guests. - Maintain positive guest relations at all times. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work area(s). - Answer telephone inquiries in a timely and courteous manner. Request sufficient information from the caller to be able to forward the call to the appropriate person. - Meet and greet all visitors in a pleasant, courteous and professional manner. Responsible for immediate acknowledgement of the visitor, identifying who the visitor wishes to see, and notifying that individual immediately. - Establish and maintain filing procedures. - Generate Sales Proposals and Contracts - Retrieve and distribute departmental mail. - Type correspondence, memos and reports. - Attend designated meetings, take minutes, transcribe and distribute. - Document all guest requests/complaints and communicate such to respective personnel for proper handling. Follow up on guest satisfaction. - Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 week ago(5/3/2021 4:00 PM)
  Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a full time experienced guest service focused fine dining restaurant server for dinner service at Litchfield's our farm to table dining concept located at The Wigwam Resort. We offer our employees the following benefits:   - Comprehensive insurance benefits - Seven paid holidays - Paid Time Off - 401K Match - Free Parking - Free Employee Meal - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include:   - Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. - Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. - Maintain proper condition and cleanliness of dining areas and servicing equipment. Running side work and stocking of needed materials. - Additional duties as necessary and assigned. - Assist other servers, bartenders, food runners and bussers when necessary. - Fold napkins for meal periods to maintain an adequate supply. - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 week ago(5/3/2021 12:56 PM)
  Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a detail oriented, safety focused, security professional with strong guest service skills to join us as a Security Officer. We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - 7 Paid Holidays The Security Officer will...   - Patrol resort property to ensure the safety of guests and employees and to protect all hotel assets. - Answer house calls, assist guests and employees with respect to safety, security and hotel operations. - Initiate and follow-up all investigations of crimes committed against property and persons. - Assist sick and injured guests and employees, ensuring documentation and disposition of reports. - Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. - Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction - Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. - Assist with other tasks and duties as assigned
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Security
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 week ago(5/3/2021 12:54 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a talented culinary professional to join us as a full time Line Cook. We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - 7 Paid Holidays The Line Cook will... - Prepare food items for customers using a quality predetermined method in a timely and consistent manner. - Set up station with predetermined mise en place. - Practice sanitation and safety daily to ensure total customer satisfaction. - Asist with other tasks and duties as assigned
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 2 weeks ago(4/29/2021 3:28 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time dishwasher to join our team!     We offer our full time employees the following benefits: - New competitive pay rates! - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (available for part time as well) - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more    Responsibilities Include: - Clean, transport and store all pots and pans used in the food and beverage operations and maintain the pots and pans room in a clean and orderly manner. - Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.  - Ensure restaurant and banquet kitchens have the requisite amounts of the above to properly open their shifts and that there are sufficient Queen Mary’s and racks in which to place dirty dishes, silver, pots, and pans. - Responsible for the proper sanitation and cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, preparation slicers, steam kettles, tables and floors. - Assist culinary staff during any special request or priorities as requested by the Executive Banquet Chef or the Assistant Banquet Chef.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/23/2021 7:04 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an experienced, service oriented full time Night Auditor to join our team!   We offer our full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (available for part time as well) - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Additonal monthly incetives for Front Office staff  - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Night Auditor will:   - Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests’ accounts both at the time of registration and at checkout. Process payments for guests upon departure. - Manage daily paperwork, including but not limited to preparing for guest arrivals, managing their credit, and ensuring accuracy of registered guest information. - Handle guest concerns, alerting the proper departments of guest needs. Follow up with the guest and ensure satisfaction. - Maintain a house bank and make a deposit and accurate report of receipts daily - Other duties as assigned by the supervisor - Reconcile and complete all daily front desk agents’ work. - Run find trial balance to post rooms and close day. - Run accounts receivable reports. - Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 5:34 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a detail oriented and service minded reservations professional to join our team as a full time Group Rooms Coordinator!     We offer our full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (available for part time as well) - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Additonal monthly incetives for Front Office staff  - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  TheGroup Rooms Coordinator will: - Answer all incoming calls in a friendly and efficient manner.  - Provide guests with the requested information concerning the city and the hotel and its services.  - Obtain the necessary information from the guests, enter it into the PMS and generate PMS reports. - Process all incoming reservations received via rooming lists, mailed or in-house correspondence, housing bureau forms or facsimiles.  - Mail confirmation and literature requests or reply via facsimile and administrative message when requested. - Monitor accuracy of group blocks including cut off date, pick up, suite blocks, rates etc. - Set up a file trace system for each group with regular documented conversations with clients, convention service managers and reservation manager. - Review rooming lists for accuracy in format and billing and ensure prompt processing. - Identify, block and process staff and VIP lists with each group. - Ensure appropriate information is available for individual call-in groups. - Monitor Housing Bureau pick up and communicate with management. - Take reservations via the telephone, mailed correspondence, rooming lists, and in-house requests. - Assist and support the Front Desk, PBX, Reservations and Front Office team as needed. - Other duties as assigned.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking experienced on call banquet servers to join our team.   On call banquet servers must be available to work special events that occur on the following holidays: - Mother's Day - Easter - Thanksgiving - Christmas We offer our part time/on-call employees the following benefits: - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program     ESSENTIAL FUNCTIONS:   - Anticipate guests’ needs, respond promptly and acknowledge all guests. - Maintain positive guest relations at all times. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge of service requirements for assigned function: - Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, and/or intoxicated persons - Maintain complete knowledge of P.O.S. and manual systems. - Complete pre-function sidework: - Greet guests as they arrive and assist them with seating at tables. - Take guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. - Record order of guest following departmental service procedures. - Input order into system; legibly document orders when system is down or collect tickets as specified. - Retrieve alcoholic beverage items from bar and serve to guest. - Open and serve wine/champagne bottles. - Make all varieties of coffee. - Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements. - Clear each course following procedures. - Remove all tabletop items, linen and equipment from the function room as designated by function requirements. - Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements. - Complete closing side duties - Complete other duties as required or assigned  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full tim Housekeeping Houseperson to join our team!   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Houseperson will:   - Clean windows, patios and balconies - Drive a golf cart around a campus style property - Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays - Remove trash from work areas to the loading dock/dumpster and remove trash and linen from cleaning carts - Strip linesn from guest rooms - Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to linen closets and room attendants as needed - Move furniture, supplies and equipment - Other duties as assigned
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking experienced part time bartenders for Litchfield's our farm to table fine dining restaurant at the resort. We offer our part time employees the following benefits:   - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include: - Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. - Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. - Running side work - Provide opening and closing inventory of spirits and stocking. - Assist servers, other bartenders, food runners and bussers when necessary. - Participate in the deep cleaning of the outlet. - Stocking at the end and beginning of shift. Current availability needs are for Wednesday through Sunday evenings.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking an experienced full time day time bartender for The Wigwam Bar. We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - 7 Paid Holidays   Responsibilities Include: - Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. - Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. Running side work - Provide opening and closing inventory of spirits and stocking. - Assist servers, other bartenders, food runners and bussers when necessary. - Participate in the deep cleaning of the outlet. - Stocking at the end and beginning of shift.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking part time Pool Bartenders to join our family!   We offer our part time employees the following benefits: - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Pool Bartenders will: - Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. - Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. Running side work - Provide opening and closing inventory of spirits and stocking. - Assist servers, other bartenders, food runners and bussers when necessary. - Participate in the deep cleaning of the outlet. - Stocking at the end and beginning of shift.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking guest focused food runners/bussers for Litchfield's our farm to table fine dining restaurant located at the resort. We have shifts available on Wednesday through Sunday evenings. We offer our part time employees the following benefits:   - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include:   - Ensuring all food is coordinated from the kitchen and to the guest correctly and in a timely fashion.  - Communication between front of the house and heart of the house. - Stocking, setting and tearing down station. - Assisting with the kitchen with stocking plate ware and utensils. - Cleaning Work Area, running side work, stocking condiments - Perform set up duties as requested to include side stations, storage areas and food staging area. - Assist with expediting food. - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. - Assist servers, bartenders, other food runners and bussers when necessary. - Fold napkins for meal periods to maintain an adequate supply. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a professional, enthusiastic, inspirational and experienced leader to join us as a Food & Beverage Manager.   We offer our leaders the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - Company Paid Long Term Disability Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more   The Food & Beverage Manager will report to the Director of Outlets and Director of Operations.   Responsibilities will include: - Provide a warm, welcoming, four diamond guest service experience for outlet guests - Ensure that the food presentation and quality is held to the highest of standards - Interview, select, train, supervise, direct, counsel, mentor and develop outlet leadership and staff - Foster a professional, welcoming, and productive work environment - Establish and ensure a positive, motivational, inclusive culture - Regularly conduct pre-shift & departmental meetings - Maintain profitability - Participate in marketing of the outlet(s)
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
  Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a professional, guest focused, energetic leader to join us as Assistant Food & Beverage Manager   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Quarterly Bonus Opportunities - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Responsibilities will include:   Supervise the daily operations of food & beverage outlet and ensure adherence to standards. Be visibly present on the outlet floor during service and solicit feedback from guests/customers. - Circulate on the outlet floor, continually checking with the guests and the service staff to ensure that everything is to the guests’ satisfaction. - Handle guests’ complaints and thank the guests upon departure.   - Monitor and supervise set up and maintenance of dining room area to ensure that it is up to standard. - Control flow of room by seating guests in each section by rotation. - Responsible for assigning and supervising all opening and/or closing side duties. - Make entries into logbook. - Assist with scheduling and control of greeters, servers, bartenders, food runners,  bus attendants and other applicable positions. - Conduct pre-shift meetings on a daily basis. - Participate in ongoing training of employees to ensure that employees continue to improve their performance. - Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures. - Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies. - Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. - Additional duties as necessary and assigned.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
  A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a detail oriented, and service minded leader to join our team as a full time Reservations Supervisor!     We offer our full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (available for part time as well) - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Additonal monthly incetives for Front Office staff  - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Reservations Supervisor will: - Supervise, train, Reservation Agents, ensuring that all procedures are performed to the hotel's standards. - Assist where necessary to ensure optimum service to guests, visitors and other departments. - Manage inventory management, 10 day forecast, yield management, attend various hotel meetings as required, ensure communication is open and agents are selling all aspects of property maintaining a high level of customer service and satisfaction. - Answer all incoming calls in a friendly and efficient manner. - Provide guests with the requested information concerning the city, the hotel and its services. - Obtain the necessary information from the guests and enter it into the PMS computer system. - Must be effective in sales and upselling. - File daily reservations and other correspondence. - Process all incoming reservations received via rooming lists, mailed or in-house correspondence, housing bureau forms, or facsimiles. Mail confirmation and literature requests or reply via facsimile and administrative message when requested. - Block special request reservations and suites. - Answer questions concerning reservations for employees of other departments including but not limited to Sales, Convention Services, and Executive Office. - Other duties as assigned.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a detail oriented and service minded reservations professional to join our team as a full time Reservations Agent!     We offer our full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (available for part time as well) - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Additonal monthly incetives for Front Office staff  - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Reservations Agent will: - Take reservations via the telephone, mailed correspondence, rooming lists, and in-house requests. - Enter the information into the Property Management System (PMS). - Answer all incoming calls in a friendly and efficient manner. - Provide guests with the requested information concerning the city, the hotel and its services. - Obtain the necessary information from the guests and enter it into the PMS computer system. - Must be effective in sales and upselling. - Process all incoming reservations received via rooming lists, mailed or in-house correspondence, housing bureau forms, or facsimiles. Mail confirmation and literature requests or reply via facsimile and administrative message when requested - Block special request reservations and suites. - File daily reservations and other correspondence. - Answer questions concerning reservations for employees of other departments including but not limited to Sales, Convention Services, and Executive Office. - Assist and support the Front Desk, PBX and Front Office team as needed. - Other duties as assigned.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking part time Pool Bartenders to join our family!   We offer our part time employees the following benefits: - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Pool Bartenders will: - Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. - Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. Running side work - Provide opening and closing inventory of spirits and stocking. - Assist servers, other bartenders, food runners and bussers when necessary. - Participate in the deep cleaning of the outlet. - Stocking at the end and beginning of shift.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an experienced, service-oriented Front Desk Agent to join our team!   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Free employee meal - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Front Desk Agent will:   - Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests’ accounts both at the time of registration and at checkout. Process payments for guests upon departure. - Manage daily paperwork, including but not limited to preparing for guest arrivals, managing their credit, and ensuring accuracy of registered guest information. - Handle guest concerns, alerting the proper departments of guest needs. Follow up with the guest and ensure satisfaction. - Maintain a house bank and make a deposit and accurate report of receipts daily - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking part time Pool Servers to join our family!   We offer our part time employees the following benefits: - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Pool Servers will:   - Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. - Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. - Maintain proper condition and cleanliness of dining areas and servicing equipment. - Additional duties as necessary and assigned. Provide oustanding guest service
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal