Pyramid Hotel Group

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Hotel/Resort Name The Wigwam
Posted Date 7 days ago(10/11/2021 10:27 AM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an experienced SeniorCatering Sales Manager   We offer our leaders the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Free Employee Meal Plan - Bonus Program - Company Paid Life & AD&D Insurance - Company Paid Long Term Disability Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Seeking a Senior Catering Sales Manager who has previous experience in hotel catering sales and specializes in weddings.   Responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals.    Oversee client functions to ensure customer satisfaction. - Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. - Ability to work weekends and evenings. - Prepare correspondence to customers, internal booking reports and file maintenance. - Follow Catering Free Sell Policies, pre-convention meetings, training and other catering sales related meetings as required. - Work with other departments within the hotel to provide quality service to customers. - Attend community/social events and industry meetings. - Exceptional organizational and supervisory skills. - Knowledge of food and beverage menus, food preparation and presentation. - Ability to act independently with minimal or no supervision. - Ability to communicate customer needs and resolve complaints independently. - Sales ability and skill in both oral and written form. - Must possess basic computational ability.   - Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Social Tables and Delphi/FDC. - Ability to establish and master goals, including achieving catering average check and room rental budgeted revenues. - Maintain knowledge of market trends, competition and customers. - Prior Catering Sales experience with track record of accomplishments is required. - Must possess exceptional customer service and a high sense of urgency. - Assist with reports and/or competition data collection.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 2 weeks ago(10/7/2021 11:34 AM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a detail oriented, highly organized, outgoing Sales Coordinator to join our team! We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Free Meal Plan - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - 7 Paid Holidays The Sales Coordinator will act as an extension of designated departments by meeting and greeting visitors, answering and forwarding telephone calls, emails, and providing administrative support.    Responsibilities Will Include:   - Responsible for augmenting hotel and departmental recognition and reputation by providing exceptional customer service for guests, visitors and callers. - Anticipate guests’ needs, respond promptly and acknowledge all guests. - Maintain positive guest relations at all times. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work area(s). - Answer telephone inquiries in a timely and courteous manner. Request sufficient information from the caller to be able to forward the call to the appropriate person. - Meet and greet all visitors in a pleasant, courteous and professional manner. Responsible for immediate acknowledgement of the visitor, identifying who the visitor wishes to see, and notifying that individual immediately. - Establish and maintain filing procedures. - Generate Sales Proposals and Contracts - Retrieve and distribute departmental mail. - Type correspondence, memos and reports. - Attend designated meetings, take minutes, transcribe and distribute. - Document all guest requests/complaints and communicate such to respective personnel for proper handling. Follow up on guest satisfaction. - Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(9/29/2021 8:52 AM)
The Wigwam Resort is currently seeking full time housekeeping room attendants to join our family!   Now offering newly increased pay rates!   Make a historic career move and join us...   We offer our Room Attendants the following opportunities to earn extra money!   - Group Gratuities-Paid Out Every Payroll! - Extra Room Incentives-Paid Out Every Payroll! - Rollaway/Sofa Bed Incentives-Paid Out Every Payroll! - Mini Bar Incentives-Paid Out Every Payroll! - Quarterly Bonus Plan-Up to $150 a Quarter!   We also offer the following benefits: - Free Daily Meal Plan - Free Parking - Paid Time Off - Seven Paid Holidays - Hotel Discounts - Medical, Dental, Vision Insurance - Hospital, Critical Illness, & Accident Insurance - Short Term Disability Insurance - Free Employee Life & ADD Insurance - 401K with Employer Match - Employee Focused CARE Culture   El Resort Wigwam esta buscando personal de tiempo completo para integrase a nuestra familia del departamento de housekeeping.     Ofrecemos las siguentes oportunidades a nuestras recamareras para obtener dinero extra   - Propinas de grupos – incluidas en su nomina de pago - Incentivos por habitacion extra -pagados en su nomina de pago - Incentivos por camas y sofa camas extra-pagados en su nomina de pago - Incentivos extra de Mini Bar-pagados en su nomina de pago - Plan de bonos cada tres meses de asta $150!   Tambien se ofrecen los siguientes beneficios:   - Plan de comida gratis por dia - Estacionamiento gratis - Tiempo de Descanso pagado - Siete dias festivos pagados - Descuento en hoteles - Seguro medico, dental y vision - Seguro para hospital, para enfermedad critica y para accidente - Seguro de invalidez a corto plaso - Seguro gratis de vida & ADD para empleados - Plan de retiro 401K
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(9/29/2021 8:50 AM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time steward/dishwasher to join our team!     We offer our full time employees the following benefits: - New competitive pay rates! - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (available for part time as well) - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more    Responsibilities Include: - Clean, transport and store all pots and pans used in the food and beverage operations and maintain the pots and pans room in a clean and orderly manner. - Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.  - Ensure restaurant and banquet kitchens have the requisite amounts of the above to properly open their shifts and that there are sufficient Queen Mary’s and racks in which to place dirty dishes, silver, pots, and pans. - Responsible for the proper sanitation and cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, preparation slicers, steam kettles, tables and floors. - Assist culinary staff during any special request or priorities as requested by the Executive Banquet Chef or the Assistant Banquet Chef.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 month ago(9/3/2021 6:43 PM)
  Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a professional, guest focused, energetic leader to join us as Food & Beverage Supervisor   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Quarterly Bonus Opportunities - Free Employee Meal Plan - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Responsibilities will include:   Supervise the daily operations of food & beverage outlet and ensure adherence to standards. Be visibly present on the outlet floor during service and solicit feedback from guests/customers. - Circulate on the outlet floor, continually checking with the guests and the service staff to ensure that everything is to the guests’ satisfaction. - Handle guests’ complaints and thank the guests upon departure.   - Monitor and supervise set up and maintenance of dining room area to ensure that it is up to standard. - Control flow of room by seating guests in each section by rotation. - Responsible for assigning and supervising all opening and/or closing side duties. - Make entries into logbook. - Assist with scheduling and control of greeters, servers, bartenders, food runners,  bus attendants and other applicable positions. - Conduct pre-shift meetings on a daily basis. - Participate in ongoing training of employees to ensure that employees continue to improve their performance. - Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures. - Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies. - Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. - Additional duties as necessary and assigned.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 month ago(9/3/2021 6:40 PM)
  Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a professional, guest focused, energetic leader to join us as Assistant Food & Beverage Manager   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Quarterly Bonus Opportunities - Free Employee Meal Plan - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Responsibilities will include:   Supervise the daily operations of food & beverage outlet and ensure adherence to standards. Be visibly present on the outlet floor during service and solicit feedback from guests/customers. - Circulate on the outlet floor, continually checking with the guests and the service staff to ensure that everything is to the guests’ satisfaction. - Handle guests’ complaints and thank the guests upon departure.   - Monitor and supervise set up and maintenance of dining room area to ensure that it is up to standard. - Control flow of room by seating guests in each section by rotation. - Responsible for assigning and supervising all opening and/or closing side duties. - Make entries into logbook. - Assist with scheduling and control of greeters, servers, bartenders, food runners,  bus attendants and other applicable positions. - Conduct pre-shift meetings on a daily basis. - Participate in ongoing training of employees to ensure that employees continue to improve their performance. - Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures. - Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies. - Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. - Additional duties as necessary and assigned.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(8/27/2021 9:52 AM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking experienced part time bartenders for Litchfield's our farm to table fine dining restaurant at the resort. We offer our part time employees the following benefits:   - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include: - Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. - Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas. - Running side work - Provide opening and closing inventory of spirits and stocking. - Assist servers, other bartenders, food runners and bussers when necessary. - Participate in the deep cleaning of the outlet. - Stocking at the end and beginning of shift. Current availability needs are for Wednesday through Sunday evenings.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(8/18/2021 11:30 AM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an outgoing, guest service focused Host/Hostess for Litchfield's our fine dining restaurant.   We offer our part time employees the following benefits: - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more   We're looking for an individual with a great Yes I Can" attitude and a caring disposition to join our restaurant team as a part time host/hostess for Litchfield's our fine dining restaurant located at The Wigwam Resort.  Current availability needs are for Thursday-Sunday evenings.   - Responsible for greeting guests in a friendly, enthusiastic, professional, and timely manner. - Taking the guests to the tables, and starting the guests experience in a positive manner. - Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following restaurant standards. - Handle reservation book, take incoming telephone calls, note reservations and special requests by guests. - Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service. - Perform general clerical tasks including maintaining large group party information for he manager and reservation books. Open Table - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.Assist servers, bartenders, food runners and bussers when necessary.Fold napkins for meal periods to maintain an adequate supply. - Assist in table setting and general dining room maintenance during peak periods. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. - 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(8/18/2021 11:26 AM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking guest focused food runners, bussers & server assistants for Litchfield's our farm to table fine dining restaurant located at the resort. We have shifts available on Wednesday through Sunday evenings. We offer our part time employees the following benefits:   - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include:   - Ensuring all food is coordinated from the kitchen and to the guest correctly and in a timely fashion.  - Communication between front of the house and heart of the house. - Stocking, setting and tearing down station. - Assisting with the kitchen with stocking plate ware and utensils. - Cleaning Work Area, running side work, stocking condiments - Perform set up duties as requested to include side stations, storage areas and food staging area. - Assist with expediting food. - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. - Assist servers, bartenders, other food runners and bussers when necessary. - Fold napkins for meal periods to maintain an adequate supply. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(8/7/2021 12:57 PM)
  Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a detail oriented, mechanically inclined, maintenance professional to join us as our Maintenance Pool Mechanic     We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Free Meal Program - Free Parking - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Responsibilities will include:   - Diagnoses, repairs and maintains swimming pools, water fountains, and ater systems, filter systems, pumps, and equipment. - Maintain the proper chemical balance for the pools. - Maintains the pH and Chlorine values for good water quality. - Maintain the pool and all water features using proper chemicals and cleaners. - Maintain the pool pumps and filters. - Maintain the pool area including cleaning of the water line tiles and other maintenance tasks. - Respond to swimming pool related work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery or equipment. - Repairs and maintains electrical and mechanical equipment. - Transports and stores hazardous chemicals. - Carrying out scheduled water cleaning, using chemicals like chlorine. - Regularly testing swimming pool water quality and pH balance. - Tests the chemical levels in public swimming pools and other water systems and adjusts as needed. - Maintains manual records of all activities and prepares daily / weekly / monthly reports. - Picks up trash and cleans pool and facility areas. - Operates and inspects tools and equipment and makes adjustments and repairs. - Operates vehicles and golf carts to transport various types of materials and equipment. - Cleaning and servicing swimming pool filtration units. - Servicing heating, circulation and de-humidifier systems. - Fixing lights above and below water level. - Use swimming pool vacuum cleaners to clean the pool floor. - Use a telescopic pole with net to clean and remove any leaves or debris. - Making sure equipment like slides are in good working order - Logging and reporting equipment faults or water quality problems to managers. - Maintain gates self-close and self-latch at all times - Assist the engineering team with other maintenance tasks as needed - Other tasks and duites as assigned  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(8/7/2021 12:35 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an experienced Catering Sales Manager   We offer our leaders the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Free Employee Meal Plan - Bonus Program - Company Paid Life & AD&D Insurance - Company Paid Long Term Disability Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Seeking a Catering Manager who has experience in and specializes in weddings.   Responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals.    Oversee client functions to ensure customer satisfaction. - Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. - Ability to work weekends and evenings. - Prepare correspondence to customers, internal booking reports and file maintenance. - Follow Catering Free Sell Policies, pre-convention meetings, training and other catering sales related meetings as required. - Work with other departments within the hotel to provide quality service to customers. - Attend community/social events and industry meetings. - Exceptional organizational and supervisory skills. - Knowledge of food and beverage menus, food preparation and presentation. - Ability to act independently with minimal or no supervision. - Ability to communicate customer needs and resolve complaints independently. - Sales ability and skill in both oral and written form. - Must possess basic computational ability.   - Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Social Tables and Delphi/FDC. - Ability to establish and master goals, including achieving catering average check and room rental budgeted revenues. - Maintain knowledge of market trends, competition and customers. - Prior Catering Sales experience with track record of accomplishments is required. - Must possess exceptional customer service and a high sense of urgency. - Assist with reports and/or competition data collection.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(8/7/2021 12:07 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking full time Banquet Set Up employees. We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - Free Employee Meal Program - Free Parking   POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance withPyramid Hotel Grouphigh standards of quality. To collect all service ware and allocate in accordance with event order to supply function.   ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work. - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. - Supply and replenish meeting rooms with clean glasses and fresh water. - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. - Replenish beverages as necessary, and check with guests for overall satisfaction. - Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. - Anticipate equipment needs from event orders and count same. - Mandatory attendance for monthly departmental meetings. - Practice Teamwork" and "Clean as you Go" policies.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 months ago(7/28/2021 3:49 PM)
  Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time Host/Hostess for our golf course restaurant Red's     We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Gratuities paid out every payroll   Responsibilities Include: - Responsible for greeting guests in a friendly, enthusiastic, professional, and timely manner. - Taking the guests to the tables, and starting the guests experience in a positive manner. - Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following restaurant standards. - Handle reservation book, take incoming telephone calls, note reservations and special requests by guests. - Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service. - Perform general clerical tasks including maintaining large group party information for he manager and reservation books. Open Table - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.Assist servers, bartenders, food runners and bussers when necessary.Fold napkins for meal periods to maintain an adequate supply. - Assist in table setting and general dining room maintenance during peak periods. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. - 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(8/3/2021 9:21 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an experienced Director of Banquets.   We offer our leaders the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Free Employee Meal Plan - Bonus Program - Company Paid Life & AD&D Insurance - Company Paid Long Term Disability Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Responsibilities Will Include:   - Have the vision and ability to succesfully elevate service and standards in event management based on current industry trends. - Responsible for maintaining an excellent rapport with team members, encouraging an open door process, providing necessary direction as well as support, and building strong overall relationships with the team through positive reinforcement and motivation. - Review all written communication, i.e., resumes, daily/weekly, Banquet Event Orders to determine appropriate staffing levels, room/station assignments, buffet décor and enhancements as they relate to banquets and meeting room set-ups.  Communicate all changes within the Banquet Department and makes adjustments according to the above items.  Communicate information to the kitchen and other supportive departments prior to and during events. - Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees.  Maintain constant communication with the Convention Service/Catering Sales Manager as it applies to the client at hand. - Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications.  Communicate all daily activities, in person or by log, to the other banquet personnel to ensure smooth transition and follow-up from one function to another. - Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation. - Responsible for the development and implementation of a training plan to ensure a high quality presentation and level of customer service within the banquet service/function service staffs. - Manage, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass and silver as it relates to function services and banquet services. - Give daily support and guidance to fellow banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests. - Maintain a high level of service by constantly training and coaching all direct reports and staff. - Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels.  Coordinate with Housekeeping and Engineering to ensure the highest level of product delivery. - Responsible for monthly scheduling and payroll for the Banquet Department. - Participate in china, glassware, silverware, and linen inventories as necessary. - Maintain up-to-date information on program and food and beverage events.Attend all department and hotel meetings as necessary.Supervise support staff and provide ongoing training and support as necessary. - Generate Banquet Event Orders, VIP, limousine, and amenity forms as required. - Maintain solid and open communications with all hotel operating departments. - Maintain good working relations with preferred vendors of the hotel and ensure adherence to function space policies and all codes and regulations. - Maintain accurate par levels and inventory of supplies and equipment within the department. - Other duties and responsibilities as assigned/required
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 months ago(7/16/2021 4:47 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a detail oriented full time Public Area Attendant with a Great "Yes I Can" caring attitude to join our team!   We have newly increased pay rates and additional incentives paid out every payroll!   We also have a quarterly bonus program for all employees!   Additonally we offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Free Employee Meals - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - TRP Incentives - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Public Area Attendant will be responsible for: - Cleaning interior and exterior public areas of the resort - Using radio for communication - Completing other duties as assigned        
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 months ago(7/16/2021 4:36 PM)
  Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time Laundry Attendant   We have new pay rates!   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Free Employee Meals - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Gratuities paid out every payroll Responsibilities will include:   - Sort all linen on a daily basis.     - Load and unload all dryers and/or washers on daily basis while maintaining productivity levels based on business needs. - Operate equipment necessary to sort, weigh, wash, dry, iron, and fold hotel linen, guest laundry and employee uniforms. - Operate necessary equipment to Iron and fold guest room and Food & Beverage linen. - Operate necessary equipment to fold terry linens. - Maintain an acceptable state of cleanliness and organization throughout the entire work area and equipment, clean lint traps to ensure a safe environment. - Handle used articles and processes accordingly. - Inspect linen for damage and remove items from circulation as necessary. - Report any machine equipment that is malfunctioning immediately to the supervisor.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 months ago(7/16/2021 4:32 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time Housekeeping Houseperson to join our team!   We have newly increased pay rates and additonal incentives paid out every payroll!   We also have a quarterly bonus program for all employees!   Additonally we offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Free Employee Meals - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - TRP Incentives - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Housekeeping Houseperson will: - Clean windows, patios and balconies - Drive a golf cart around a campus style property - Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays - Remove trash from work areas to the loading dock/dumpster and remove trash and linen from cleaning carts - Strip linesn from guest rooms - Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to linen closets and room attendants as needed - Move furniture, supplies and equipment - Other duties as assigned
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 4 months ago(6/24/2021 1:25 PM)
Red's Bar and Grill at The Wigwam Resort is currently seeking a part time busser.     Responsibilities include:   - Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. - Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. - Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service. - Stack trays, plates and glassware properly for efficient unloading for stewarding. Ensure proper safety standards at all times for yourself, the guests and other employees. Other responsibilities also include:   - Perform set up duties as requested to include side stations, storage areas and food staging area. - Assist servers, bartenders, food runners and other bussers when necessary. - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. - Fold napkins for meal periods to maintain an adequate supply. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests - 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 4 months ago(6/18/2021 7:37 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an experienced, service-oriented full time Front Desk Agent to join our team!   We offer our full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Quarterly Bonus Program - Tuition Reimbursement - Paid Time Off - Free employee meal - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Front Desk Agent will:   - Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests’ accounts both at the time of registration and at checkout. Process payments for guests upon departure. - Manage daily paperwork, including but not limited to preparing for guest arrivals, managing their credit, and ensuring accuracy of registered guest information. - Handle guest concerns, alerting the proper departments of guest needs. Follow up with the guest and ensure satisfaction. - Maintain a house bank and make a deposit and accurate report of receipts daily - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 4 months ago(6/18/2021 6:35 PM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking full time and part time Pool Servers to join our family!   We offer our full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (Also available for Part Time) - Tuition Reimbursement - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more (Also available for Part Time) - Complimentary Employee Meals (Also available for Part Time) The Pool Servers will:   - Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. - Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. - Maintain proper condition and cleanliness of dining areas and servicing equipment. - Additional duties as necessary and assigned. - Provide outstanding guest service   ***Masks are no longer required for vaccinated employees when working outdoors***
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal