Pyramid Hotel Group

Job Openings

Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 1

Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 weeks ago(7/14/2021 8:44 AM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.   The primary responsibilities for the Server will include but are not limited to: - Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation. - Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. - Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. - Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day. - Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards. - Reports all tips received on a daily basis and records them on a tip declaration sheet. - Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. - Assists with room service, bartender and lounge duties as necessary. - Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 weeks ago(7/14/2021 8:35 AM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Mixologist. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.   The primary responsibilities for the Mixologist will include but are not limited to: - Opens bar ensuring area is clean and organized. Checks stock, notes any items out of supply, and sets up bar. At the end of the shift ensures all items are properly secured. - Greets guest within 1 minute after they are seated and takes order. Mixes and serves alcoholic and non-alcoholic beverages and food with appropriate garnish. Collects money for all items served. . Is able to provide restaurant servers with their drink orders with in 3 minutes. - Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Closes checks, balances and completes closing paperwork at end of shift. - Continuously checks on the needs of guests, bussing area, and taking beverage orders. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all types of drinks (mixing ingredients, beer, wine, pour sizes, etc.) and menu items, including how they are prepared, and their status for the day. - Practices “clean as you go” method, and sanitation standards. Always cleans empty glasses and ashtrays from the tables immediately. - Reports all tips received on a daily basis and records them on a tip declaration sheet. - Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. Is knowledgeable of local and state liquor laws. - Completes side work duties, including, cleaning tables, stocking bar ensuring beer and liquor storage and par levels are being maintained, washes and stocks appropriate levels of glassware, and assists in maintaining cleanliness in the bar. - Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 weeks ago(7/14/2021 8:32 AM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the Banquets experience, and exceptional Beyond compare service attitude, for the position of Banquets Captain at the Lytle Park Hotel. The Banquets Manager will supervise the execution of Banquet Event Orders, according to Catering instructions, client preferences and established hotel service standards.   The primary responsibilities for the Banquet Captain will include but are not limited to: - Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff. - Oversee the Banquet Service team, in the execution of their duties and adherence to the Lytle Park Hotel standards of service. - Provide guidance, instruction and follow-up with Banquet House men staff particularly as it relates to the care and maintenance of the facility and equipment - Accurately execute all policies with improvement to quality, service and operations. - Inspects all function rooms prior to service, to ensure room is maintained, and reports any discrepancies to Engineering. - Communicate as necessary with clients to ensure full guest satisfaction. - Work on special tasks as assigned by the Banquet Manager. In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:   • Requires a working knowledge of Banquet operations as well as luxury core standards, and standard operating procedures. • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. • Ability to effectively lead and work cohesively as part of a team. • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. • Must have experience in all Microsoft Office and industry relevant payroll systems.  
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 weeks ago(7/9/2021 9:06 AM)
  We are seeking a committed and passionate hospitality professional to provide top quality service as Overnight Housekeeping Attendant. The Expert is responsible for the ensuring that the commercial areas of the hotel are clean and well maintained. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.   The primary responsibilities of the Overnight Housekeeping Attendant at the Lytle Park Hotel include but are not limited to:   - Cleans and maintains all public areas in the commercial tower including, corridors, public restrooms, administrative offices, sales office, restaurant, lobby, upper terrace, and pool area. Ensures all furniture is moved back to proper placement. - Cleans all interior glass throughout hotel. - Cleans and maintains commercial area storage room. - Assists Guest Services associates and room attendants in delivering supplies to guest rooms. - Assists in cleaning and maintaining door entrances to hotel, including ash urns. - Assists room attendants and laundry attendants as needed. - Cleans guest rooms or assists in laundry when necessary as directed by the Executive or Assistant Executive Housekeeper, or the Manager on Duty - Empties all trash from commercial area and takes to dumpster. - Completes maintenance requests as needed for items which need repair. - Is able to carry and lift items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner& Hammons Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner& Hammons Hotel Group handbook - Performs all other duties deemed necessary by management.  
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 3 weeks ago(7/8/2021 5:14 PM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Doorperson at the Lytle Park Hotel. The Expert is responsible for ensuring guest satisfaction with the services provided. To greet, welcome and assist all Lytle Park Hotel guests and patrons in a courteous, professional, and efficient manner.  To obtain transportation as needed and to transfer luggage to and from the main lobby.   The primary responsibilities for the Doorperson include the following but are not limited to:   - Manage front drive in - Assist guests with Valet and directions for self-parking. - Remove and secure luggage and valuables for incoming guests and direct guests to the reception area.  Assure guests that a bellman will transfer luggage to room. - Transfer all luggage from main entrance to lobby & communicate all guest information to the bell staff. - Acknowledge any approaching guest warmly and assist however needed. - Open the door for all guests and patrons entering and exiting the hotel. - Inform guests of the location of all hotel facilities including; reception and Concierge area, meeting and function areas, restaurants and lounges. - Assist guests with local area directions when asked. - Ensure prompt & professional response to all guest requests for service. - Provide assistance with transportation at guest request - Maintain a clean, safe and orderly work area.  - Properly maintain the Lytle Park Hotel entrance to ensure a first impress “exactly like nothing else”. - Report any unusual or unsafe situations to the attention of Security or the Manager on Duty immediately. - Complete all other assignments, duties and tasks as assigned by the Concierge, Director of Guest Services and/or Front Office Management staff.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 weeks ago(7/1/2021 5:32 PM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest experience, and exceptional Beyond compare service attitude, for the position of Food & Beverage Manager. The Food & Beverage Manager will lead the dining room, and oversee the flawless execution of superior service while ensuring all company policies and standards are met.   The primary responsibilities for the Food & Beverage Manager will include but are not limited to: - Assist the Restaurant General Manager in leading the daily operations of the restaurant, while managing the day-to-day activities and assignments of the Front and Heart of the House staff. - Organize and assist with conducting pre-shift and departmental meetings, communicating information to the team members, such as house count and menu changes. - Create weekly schedules to ensure proper coverage to service expected business levels. - Work seamlessly, collaboratively and in tandem with the Restaurant General Manager to create memorable dining experiences for our guests. - Accurately execute all policies with improvement to quality, service and operations. - Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards. - Assist in developing training programs - Achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests. - Promote teamwork and quality service through daily communication and coordination with other departments. - Ensure consistent adherence to Forbes Five-Star service and Lytle Park Hotel brand standards, ensuring elevated products and service is delivered. - Must be present on the floor during peak business periods, to ensure guest satisfaction - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Create an environment of engagement for team members, while being a liaison between team members and management. - Assist the Restaurant General Manager with special projects as assigned.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 weeks ago(7/1/2021 5:02 PM)
We are seeking a passionate hospitality professional for the position of Front Desk Agent at the Lytle Park Hotel. This Expert will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards at all times.   The primary responsibilities for the Front Desk Agent include but are not limited to:   - Greet customers immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to and understand guest requests, and respond with the appropriate action and provide accurate information such as outlet hours and local attractions. - Be an expert of the property and of the local area. - Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate. - Promptly answer the telephone using positive and clear communication. - Input messages into the computer and update Guest profiles. - Retrieve messages and communicate the content to the guest. - Retrieve mail, small packages and facsimiles for customers as requested. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. - Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. - Plan and implement detailed steps by using experienced judgment and discretion. - Complete all other assignments, duties and tasks as assigned by the Front Desk Manager.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:44 PM)
We are seeking a skilled, committed and passionate culinary professional for the position of Server Assistant at the Lytle Park Hotel. This Expert is responsible for the cleanliness of the dining room area. Assists in any other area of the dining room and hotel as directed.   The primary responsibilities for the Server Assistant include but are not limited to: - Run food to table in a timely and efficient manner. - Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and prepare table for resetting. - Promptly and consistently reset all service-ware as prescribed. - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Attend monthly departmental meetings. - Follow proper standards and etiquette for room service deliveries. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and name tag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:42 PM)
We are seeking a skilled, committed and passionate culinary professional for the position of Steward at the Lytle Park Hotel. This Expert is responsible for the cleaning of the kitchen, as well as assisting with the employee dining room.   The primary responsibilities for the Steward include but are not limited to: - Handles and washes all glass, silver, china, dishware and cooking utensils utilized daily in the operations. - Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers. - Stores the above listed items in a neat and organized manner, always storing items in their assigned areas. - Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff. - Cleans all trashcans and returning of them to the proper areas of the kitchens. - Cleans all dish machines on a weekly basis. - Cleans kitchen equipment as required by the Executive Chef. - Cleans all floors throughout the culinary departments and the mats used in these areas. - Disposes of broken glassware and dishes according to policy in a safe manner. - Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events. - Ensures all walls and ceilings are clean at all times in Culinary areas - Follows checklist duties and responsibilities given by management and supervisors. - Arrives for work on time and in proper uniform.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:41 PM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.   The primary responsibilities for the Server will include but are not limited to: - Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation. - Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. - Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. - Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day. - Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards. - Reports all tips received on a daily basis and records them on a tip declaration sheet. - Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. - Assists with room service, bartender and lounge duties as necessary. - Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:38 PM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of In-Room Dining Server. This Expert is responsible for ensuring that all guests have the highest quality In-Room Dining experience possible, while serving the guest in a Five Star manner. The Expert will deliver orders within the specified time frame, setting up the In-Room Dining presentation, and settling all payments.   The primary responsibilities for the In-Room Dining Server will include but are not limited to:   - Full knowledge and descriptions of all menu items, including all beverage offerings and assisting with recommendations, including knowledge of service times. - This position will at times be responsible for answering incoming calls, utilizing the guest name, and assisting with taking guest orders, to include room number, number of persons dining and quoting delivery time. - Responsible for set-up, delivery and following proper standards and steps of service according to standards, including guest name usage. - Close all checks in accordance with payment method and following check closing procedures. - Retrieve all In-Room Dining trays and tables from guest hallways and ensure all used items are properly retrieved. - Complete all side work duties prior to completing shift. - Stock all supplies and Food & Beverage items in the In-Room Dining station. - Communicate with management any supply needs and resolution of any issues that arose throughout the shift. - Provide the highest service standards possible to all guests. - Maintain the cleanliness of the In-Room Dining stations. - Meet and exceed all guest request and expectations with an “exactly like nothing else” attitude. - Adhering to the proper cash handling procedure including tip reporting and due backs. - Complete other tasks and duties assigned by the Manager.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:36 PM)
We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Lytle Park Hotel. This Expert will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.   The primary responsibilities for the Cook include but are not limited to: - Completes daily prep responsibilities and sets line for service. - Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest. - Check the quality of the food as it arrives in the kitchen and informs the Sous Chef of damage product. Properly labels, dates, storage of all food. - Maintains work area in a safe and sanitary manner, and reports safety issues. - Maintains high standards of food preparation in a timely fashion while performing multi tasks. - Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation. - Continuously looks for ways to increase productivity. - Handles food and rotates it according to established procedures, including cooking and cooling temperatures. - Utilizes proper and safe knife skills. - Order food requisitions with collaboration of Sous Chef according to business. - Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests. - Maintains a full line of communication with supervisors. - Performs any other tasks as assigned by Sous Chef and assists in any area needed.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:36 PM)
We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Lytle Park Hotel standards of quality. This Expert’s position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.   The primary responsibilities of the Room Attendant at the Lytle Park Hotel include but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and notes of any pertinent information. - Report missing items such as: robes, cotton boxes, blotters to the office. - Report items left behind by a guest to the office and bring items to Security. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper. - Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention. - Completes any other duties assigned by the Director of Housekeeping or members of Management Team.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:24 PM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Restaurant Greeter. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.   The primary responsibilities for the Restaurant Greeter will include but are not limited to:   - Greets guests in a prompt and courteous manner, seats guests ensuring a balanced workload among servers, issues menus, has a working knowledge of the menu and takes drink orders. - Assigns stations to servers for meal period and informs servers. - Processes take-out orders, may answer room service phone and process room service orders, and practices suggestive selling techniques and takes drink order for the guest on the upper terrace. - Assists servers in taking payments from guests and processes transactions on the cash register following all cash handling procedures. Completes all opening/closing paperwork and documents voids on void balance sheet. - Continuously checks on the needs of guests in entire restaurant and makes table visits. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Assists servers in bussing and setting tables, as well as pouring beverages. Assists servers in completing side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards. - Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/23/2021 5:12 PM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Coffee Bar Attendant. This Expert welcomes guests to the dining room and provides fast and courteous service to ensure an enjoyable dining experience and repeat business.   The primary responsibilities for the Coffee Bar Attendant position will include but are not limited to:   - Opens coffee bar ensuring area is clean and organized. Checks stock, notes any items out of supply, and sets up coffee bar. At the end of the shift ensures all items are properly labeled and secured. - Mixes and serves coffee beverages, and food items per specifications. Collects money for all items served. - Records all sales using appropriate POS, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Closes checks, balances and completes closing paperwork at end of shift. - Continuously checks on the needs of guests, bussing area, and taking beverage orders. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all types of coffee beverages (mixing ingredients) and menu items sold. - Practices “clean as you go” method, and sanitation standards. Always cleans empty glasses and dishes from the tables immediately. - Reports all tips received on a daily basis and records them on a tip declaration sheet. Please note that you may not solicit tips from guests using a “tip jar”. - Completes side work duties, including, cleaning tables, stocking coffee bar ensuring par levels are being maintained, brings china and glassware to dish station, and assists in maintaining cleanliness of the coffee bar and great room areas. - Maintains organized storage closet and places deliveries away in an organized and efficient manner. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(6/21/2021 10:53 AM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest experience, and exceptional Beyond compare service attitude, for the position of Rooftop Beverage Manager for Vista at Lytle Park.  The Rooftop Beverage Manager will lead the dining room, and oversee the flawless execution of superior service while ensuring all company policies and standards are met.   The primary responsibilities for the Rooftop Beverage Manager will include but are not limited to: - Lead in the daily operations of the rooftop, while managing the day-to-day activities and assignments of the Front and Heart of the House staff. - Organize and assist with conducting pre-shift and departmental meetings, communicating information to the team members, such as house count and menu changes. - Create weekly schedules to ensure proper coverage to service expected business levels. - Work seamlessly, collaboratively and in tandem with the Director of Food & Beverage to create memorable dining experiences for our guests. - Accurately execute all policies with improvement to quality, service and operations. - Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards. - Assist in developing training programs - Achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests. - Promote teamwork and quality service through daily communication and coordination with other departments. - Ensure consistent adherence to Forbes Five-Star service and Lytle Park Hotel brand standards, ensuring elevated products and service is delivered. - Must be present on the floor during peak business periods, to ensure guest satisfaction - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Create an environment of engagement for team members, while being a liaison between team members and management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 months ago(6/4/2021 7:36 PM)
  The primary responsibilities for the Concierge include but are not limited to: - Provide prompt and professional response to all requests for services by "finding a way" to fulfill each one, no matter how large or small. - Communicate with all guests prior to their arrival, customizing their overall experience before and during their stay. - Coordinate with the Front Office and Housekeeping teams to ensure that all pre-arrival and special requests are completed to go beyond guest satisfaction. - Create guest profiles and update information as necessary in ALICE. - Replenish and review the current inventory of brochures, pamphlets, guides, and directories to be informed of all Cincinnati area events. - Oversee the general cleanliness and orderly appearance of the concierge desk and surrounding lobby area, contacting the housekeeping staff if necessary. - Accept all guest calls for bell service and communicate effectively to the arrival team. - Maintain daily paperwork in an organized and legible manner, especially document involving charges to guest folios. - Maintain good contacts with the providers of outside services to insure the best experience for our guest. - Ensure prompt package and message delivery service through bell staff. - Gift certificate administration. - Transmit telex and facsimile messages upon request. - Report any problems to the Front Office Manager as soon as possible. - Complete all other assignments, duties and tasks as assigned by the Front office Manager and Front Office Management staff.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 months ago(5/17/2021 9:51 AM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and an “exactly like nothing else” service attitude for the position of Banquets Server at the Lytle Park Hotel. This Expert is responsible for serving food and/or beverages in a friendly, courteous and professional manner according to hotel’s high standards of quality.   The primary responsibilities of the Banquets Server at the Lytle Park Hotel include but are not limited to: - Set up banquet room as instructed by the Banquets Manager to include linen, service ware and glassware. - Attend pre-shift meetings before events to learn function particulars, including guest and hotel expectations, guest counts, menu offerings, VIPS and all other pertinent information - Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage according to the steps of service that the Banquet Manager communicates for the function to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. Practice "Teamwork"  
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name The Lytle Park Hotel
Posted Date 3 months ago(4/22/2021 2:34 PM)
We are seeking a passionate hospitality professional for the position of Banquet Houseperson at the Lytle Park Hotel. This Expert is responsible for the manual set up, break down, and service all meeting rooms in accordance with the Lytle Park Hotel standards of quality. This position will also collect all service ware and allocate in accordance with the event order to supply functions for the next day. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.   The primary responsibilities of the Banquet Houseperson include but are not limited to: - Communicate with Supervisor throughout shift to be aware of the work - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms - Supply and replenish meeting rooms with clean glasses and fresh water - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function - Replenish beverages as necessary, and check with guests for overall satisfaction - Maintain established cleaning schedule of meeting rooms and ballrooms, ensuring the space stays presentable at all times - Anticipate equipment needs from event orders and count same - Mandatory attendance for monthly departmental meetings - Practice “Teamwork” and “Clean as you Go” policies
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Banquets
Position Type
Regular Full-Time