Pyramid Hotel Group

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Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(9/14/2021 10:21 AM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.   The primary responsibilities for the Server will include but are not limited to: - Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation. - Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. - Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. - Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day. - Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards. - Reports all tips received on a daily basis and records them on a tip declaration sheet. - Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. - Assists with room service, bartender and lounge duties as necessary. - Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 months ago(8/16/2021 9:08 AM)
We are seeking a skilled, committed and passionate hospitality professional for the position of Barback at the Lytle Park Hotel. This Expertis responsible for the cleanliness of the bar.    Responsibilities Include: -  Ensuring bartenders are stocked with product -  Bussing tables and resetting for service - Assisting managers, bartenders, and cocktail servers with tasks given during the shift
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 months ago(8/12/2021 9:03 AM)
We are seeking a committed and passionate hospitality professional to provide top quality service as Night Auditor. The Expert is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure between the hours of 11 PM and 7 AM, by greeting guests at the Front Desk and processing check-in and check-out transactions.   The primary responsibilities for the Night Auditor include, but are not limited to: - Greet guests immediately with a friendly and sincere welcome. - Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate. - Follow all specified procedures to audit the shift closing of all Front Office staff. - Produce accurate and timely reports, and correctly handle all cash transactions. - Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detailed transactions and final reports walked to Accounting. - Reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift. - Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier’s reports, guest and house accounts and telephone revenue; assisting in the preparation of all reports. - Complete and transmit daily Management and Accounting reports, and supporting documents. - Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest’s messages.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 months ago(8/11/2021 12:25 PM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.   The primary responsibilities for the Server will include but are not limited to: - Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation. - Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. - Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. - Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day. - Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards. - Reports all tips received on a daily basis and records them on a tip declaration sheet. - Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. - Assists with room service, bartender and lounge duties as necessary. - Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 3 months ago(7/8/2021 5:14 PM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Doorperson at the Lytle Park Hotel. The Expert is responsible for ensuring guest satisfaction with the services provided. To greet, welcome and assist all Lytle Park Hotel guests and patrons in a courteous, professional, and efficient manner.  To obtain transportation as needed and to transfer luggage to and from the main lobby.   The primary responsibilities for the Doorperson include the following but are not limited to:   - Manage front drive in - Assist guests with Valet and directions for self-parking. - Remove and secure luggage and valuables for incoming guests and direct guests to the reception area.  Assure guests that a bellman will transfer luggage to room. - Transfer all luggage from main entrance to lobby & communicate all guest information to the bell staff. - Acknowledge any approaching guest warmly and assist however needed. - Open the door for all guests and patrons entering and exiting the hotel. - Inform guests of the location of all hotel facilities including; reception and Concierge area, meeting and function areas, restaurants and lounges. - Assist guests with local area directions when asked. - Ensure prompt & professional response to all guest requests for service. - Provide assistance with transportation at guest request - Maintain a clean, safe and orderly work area.  - Properly maintain the Lytle Park Hotel entrance to ensure a first impress “exactly like nothing else”. - Report any unusual or unsafe situations to the attention of Security or the Manager on Duty immediately. - Complete all other assignments, duties and tasks as assigned by the Concierge, Director of Guest Services and/or Front Office Management staff.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 months ago(7/1/2021 5:02 PM)
We are seeking a passionate hospitality professional for the position of Front Desk Agent at the Lytle Park Hotel. This Expert will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards at all times.   The primary responsibilities for the Front Desk Agent include but are not limited to:   - Greet customers immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to and understand guest requests, and respond with the appropriate action and provide accurate information such as outlet hours and local attractions. - Be an expert of the property and of the local area. - Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate. - Promptly answer the telephone using positive and clear communication. - Input messages into the computer and update Guest profiles. - Retrieve messages and communicate the content to the guest. - Retrieve mail, small packages and facsimiles for customers as requested. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. - Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. - Plan and implement detailed steps by using experienced judgment and discretion. - Complete all other assignments, duties and tasks as assigned by the Front Desk Manager.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 months ago(6/23/2021 5:44 PM)
We are seeking a skilled, committed and passionate culinary professional for the position of Server Assistant at the Lytle Park Hotel. This Expert is responsible for the cleanliness of the dining room area. Assists in any other area of the dining room and hotel as directed.   The primary responsibilities for the Server Assistant include but are not limited to: - Run food to table in a timely and efficient manner. - Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and prepare table for resetting. - Promptly and consistently reset all service-ware as prescribed. - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Attend monthly departmental meetings. - Follow proper standards and etiquette for room service deliveries. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and name tag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 months ago(6/23/2021 5:42 PM)
We are seeking a skilled, committed and passionate culinary professional for the position of Steward at the Lytle Park Hotel. This Expert is responsible for the cleaning of the kitchen, as well as assisting with the employee dining room.   The primary responsibilities for the Steward include but are not limited to: - Handles and washes all glass, silver, china, dishware and cooking utensils utilized daily in the operations. - Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers. - Stores the above listed items in a neat and organized manner, always storing items in their assigned areas. - Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff. - Cleans all trashcans and returning of them to the proper areas of the kitchens. - Cleans all dish machines on a weekly basis. - Cleans kitchen equipment as required by the Executive Chef. - Cleans all floors throughout the culinary departments and the mats used in these areas. - Disposes of broken glassware and dishes according to policy in a safe manner. - Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events. - Ensures all walls and ceilings are clean at all times in Culinary areas - Follows checklist duties and responsibilities given by management and supervisors. - Arrives for work on time and in proper uniform.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 months ago(6/23/2021 5:38 PM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of In-Room Dining Server. This Expert is responsible for ensuring that all guests have the highest quality In-Room Dining experience possible, while serving the guest in a Five Star manner. The Expert will deliver orders within the specified time frame, setting up the In-Room Dining presentation, and settling all payments.   The primary responsibilities for the In-Room Dining Server will include but are not limited to:   - Full knowledge and descriptions of all menu items, including all beverage offerings and assisting with recommendations, including knowledge of service times. - This position will at times be responsible for answering incoming calls, utilizing the guest name, and assisting with taking guest orders, to include room number, number of persons dining and quoting delivery time. - Responsible for set-up, delivery and following proper standards and steps of service according to standards, including guest name usage. - Close all checks in accordance with payment method and following check closing procedures. - Retrieve all In-Room Dining trays and tables from guest hallways and ensure all used items are properly retrieved. - Complete all side work duties prior to completing shift. - Stock all supplies and Food & Beverage items in the In-Room Dining station. - Communicate with management any supply needs and resolution of any issues that arose throughout the shift. - Provide the highest service standards possible to all guests. - Maintain the cleanliness of the In-Room Dining stations. - Meet and exceed all guest request and expectations with an “exactly like nothing else” attitude. - Adhering to the proper cash handling procedure including tip reporting and due backs. - Complete other tasks and duties assigned by the Manager.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
TBD
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 months ago(6/23/2021 5:36 PM)
We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Lytle Park Hotel. This Expert will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.   The primary responsibilities for the Cook include but are not limited to: - Completes daily prep responsibilities and sets line for service. - Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest. - Check the quality of the food as it arrives in the kitchen and informs the Sous Chef of damage product. Properly labels, dates, storage of all food. - Maintains work area in a safe and sanitary manner, and reports safety issues. - Maintains high standards of food preparation in a timely fashion while performing multi tasks. - Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation. - Continuously looks for ways to increase productivity. - Handles food and rotates it according to established procedures, including cooking and cooling temperatures. - Utilizes proper and safe knife skills. - Order food requisitions with collaboration of Sous Chef according to business. - Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests. - Maintains a full line of communication with supervisors. - Performs any other tasks as assigned by Sous Chef and assists in any area needed.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 months ago(6/23/2021 5:36 PM)
We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Lytle Park Hotel standards of quality. This Expert’s position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.   The primary responsibilities of the Room Attendant at the Lytle Park Hotel include but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and notes of any pertinent information. - Report missing items such as: robes, cotton boxes, blotters to the office. - Report items left behind by a guest to the office and bring items to Security. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper. - Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention. - Completes any other duties assigned by the Director of Housekeeping or members of Management Team.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 6 months ago(4/22/2021 2:34 PM)
We are seeking a passionate hospitality professional for the position of Banquet Houseperson at the Lytle Park Hotel. This Expert is responsible for the manual set up, break down, and service all meeting rooms in accordance with the Lytle Park Hotel standards of quality. This position will also collect all service ware and allocate in accordance with the event order to supply functions for the next day. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.   The primary responsibilities of the Banquet Houseperson include but are not limited to: - Communicate with Supervisor throughout shift to be aware of the work - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms - Supply and replenish meeting rooms with clean glasses and fresh water - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function - Replenish beverages as necessary, and check with guests for overall satisfaction - Maintain established cleaning schedule of meeting rooms and ballrooms, ensuring the space stays presentable at all times - Anticipate equipment needs from event orders and count same - Mandatory attendance for monthly departmental meetings - Practice “Teamwork” and “Clean as you Go” policies
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time