Pyramid Hotel Group

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Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(11/2/2021 8:17 AM)
Come join the food and beverage team at the AC Hotel at the Banks! We are a fast-paced, high energy, and exciting hotel in the heart of downtown Cincinnati.  The AC Hotel is looking to fill an opening on our bartender team. The AC Hotel has both indoor and outdoor bars that offer everything from unique craft cocktails to a traditional draft beer.    
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(11/2/2021 8:17 AM)
Come join the food and beverage team at the AC Hotel at the Banks! We are a fast-paced, high energy, and exciting hotel in the heart of downtown Cincinnati.  The AC Hotel is looking to fill some openings on our cocktail server team.  This position has opportunities for both morning and evening shifts as well as growth potential for other positions in the hotel, if applicants are interested. 
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(10/26/2021 8:46 AM)
If you are a food and beverage professional who is ready to take the first step into management, the AC Hotel is excited our Upper Deck Bar Manager position with you!   The AC Hotel is your opportunity to join a dynamic boutique style limited service property with a premier rooftop bar in the entertainment district of Downtown Cincinnati. We are looking for a vibrant customer-focused Beverage professional to join our team. The Bar Manager oversees all aspects of food and beverage under the supervision of the Food and Beverage Operations Manager. The Bar Manager will work closely with the food and beverage management team to achieve high scores in food and service quality. Responsibilities in budgets and cost control measures, quality standards, guest satisfaction, and associate satisfaction are also part of the position. 
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 2 months ago(10/13/2021 12:36 PM)
The AC Hotel is hiring for either a part time or full time Night Auditor to work the overnight shift at our modern hotel in the heart of downtown!   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts is required, as well as good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 2 months ago(10/4/2021 11:13 AM)
The AC Hotel at The Banks is looking for Full and Part-Time Housekeeping Room Attendants to join our team and provide excellent service to our hotel guests.    Job Duties: You will be responsible for the cleanliness, sanitation, and arrangements of guest suites. Cleaning includes, but is not limited to, dusting and sanitizing furniture, fixtures, surfaces of the guest suite and bathroom. This includes vacuuming, providing guests with clean linens, and proper amenities.    Previous hotel housekeeping experience preferred. Candidates should be service minded, energetic and have the ability to work well in a team environment. First shift availability. Scheduled days vary based on hotel needs, must be available to work weekends!    Team Member Perks: Competitive Hourly Wages, PPE & Uniforms Provided,  Marriott Team Member Travel Discounts, Employee Matched 401k.
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 2 months ago(10/1/2021 6:11 PM)
The AC Hotel at the Banks is looking for an energetic and creative individual to fill our newly opened Lead Banquet and Breakfast Server position!  This position would include the setup and tear down of all banquet event spaces.  Greeting guests and taking breakfast orders.  Maintaining the appearance of the kitchen and lounge areas by stocking and cleaning when needed.  Helping to prepare and serve banquet menus.  Sweeping and mopping at the end of each shift.   Going above and beyond for our guests by meeting and exceeding brand standards.  Helping to train other banquet and breakfast servers.  Working closely with our sales office to meet the needs of our clients in new and creative ways.    
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 2 months ago(10/1/2021 6:08 PM)
Duties include expediting requests from guest for valet parking services. Parks and retrieves cars for guests. Requires good driving record/history, valid driver's license, good communication, administrative, and guest-services skills, and flexible work schedule. Previous experience a plus, but not required!
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Part-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 2 months ago(9/16/2021 2:47 PM)
Greets and registers guests, provides prompt and courteous service to those staying at the AC Hotel at the Banks. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment.  - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Fosse systems is a plus but not required. 
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 3 months ago(8/20/2021 1:32 PM)
Join our team at the AC Hotel Cincinnati at The Banks! We are looking for a dedicated, hard-working Housekeeping Houseperson who will be responsible for assisting our room attendants and responding to guest calls.    We are looking for housekeeping team members with flexible first shift availability, including weekends, and a customer focused attitude.    Team Members at AC Hotel Cincinnati are eligible for our employer matched 401k program, Marriott travel discounts, and much more!
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 5 months ago(6/28/2021 12:10 PM)
The AC Hotel by Marriott Cincinnati at the Banks is looking for a qualified Laundry Attendant who will assure the proper washing, drying and storage of laundry to keep linens and clothing up to our high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to assist other positions in department as needed or as directed by immediate supervisor.
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 6 months ago(5/28/2021 6:35 PM)
The Front Desk Supervisor provides guidance and leadership ensuring consistent quality customer service is delivered. The Front Desk Supervisor will:   - Communicate effectively both verbally and in writing to provide clear direction to staff. - Monitor lobby traffic and make staffing adjustments accordingly. - Greet guests immediately with a friendly and sincere welcome. - Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. - Promote the Pyramid Hotel Group marketing program. - Make appropriate selection of rooms based on guest needs. - Handle cash, make change and balance an assigned house bank. - Accept and record vouchers, traveler's checks and other forms of payment. - Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear language. - Input messages into the computer. - Retrieve messages and communicate the content to the guest. - Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. - Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. - Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation.  
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 7 months ago(4/22/2021 2:34 PM)
Major Functions: Responsible for prompt, courteous service to hotel guests serving our unique European style breakfast buffet as well as maintaining a clean and well-kept appearance of AC Hotels lounge. Presenting a genuinely engaging, and positive personality that will create memorable experiences for regular and first time guests alike. AC Hotels by Marriott associates are all about creating experiences that are cosmopolitan, edited, and social for guests who enjoy the urban buzz of great cities.  
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time