Pyramid Hotel Group

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Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 1 week ago(11/17/2020 9:23 AM)
Description - Take beverage orders from guests and servers in a timely manner. - Memorize all cocktails and liquors offered on our list and know how to describe them in depth by knowing what the spirit is, how it is created, & where it comes from. - Memorize all beer offered on our list and be able to describe in depth what kind of beer it is, how it is made, and where it comes from. - Memorize all wine offered on our list and be able to describe the varietal, region, climate, & taste of each wine. - Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes. - Record drink orders accurately and immediately after receipt into the register system. - Present drink menus, make recommendations, use upselling techniques, and answer questions regarding beverages. - Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. - Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Requirements - High School Diploma or GED required. - One year of bartending in a similar concept is preferred - Must be able to communicate clearly with guests, customers, supervisor and fellow employees - Must be able to work a flexible shift schedule to include weekends, PM, and Holidays - Must be able to handle guest requests and/or complaints - Must be able to present a valid server liquor card required
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
On-Call
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 2 weeks ago(11/13/2020 8:24 PM)
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e. g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes. Troubleshoot and perform repairs on all types of equipment (e. g., pump and motor replacement), plumbing (e. g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 2 months ago(9/21/2020 11:34 AM)
Primary Responsibility Setup, breakdown and cleaning of assigned function space as well as serve food and beverages to banquet guests’ tables according to Hotel specifications and group requirements, courteously and efficiently. Maintain cleanliness of work areas and equipment.  Associates will be required to perform any other job-related duties assigned by their supervisor.       Essential Job Functions - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Maintain positive guest relations at all times. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge of service requirements for assigned function: - Pre-function side work. - Particular characteristics/description of wines/champagne ordered. - Prices for specified bar selections on cash bars. - Station assignment and table set-up. - Group name, type of function and expected attendance. - Scheduled hours of service. Special requests/arrangements. - Order of service, traffic flow in room. - Group Contact and/or VIPs - Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons - Complete pre-function side work: - Fold napkins, set linen on tables. Set tables according to service standards. - Set up all condiments (butter, jellies, cream, and juices) and beverages (non-alcoholic). - Ensure a sufficient supply of all silverware, glassware and chinaware for service. - Check cleanliness and condition of assigned station and service areas; rectify any inefficiency. Set up side station                 as assigned by Banquet Supervisor. - Greet guests as they arrive and assist them with seating at tables. - Take guests' alcoholic & non-alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Retrieve alcoholic beverage items from bar and serve to guest. - Open and serve wine/champagne bottles. - Make all varieties of coffee. - Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements. - Clear assigned tables after each course. Remove all tabletop items, linen and equipment from the function room as designated by function requirements. - Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements. - Complete closing side duties: - Breakdown and clean assigned function space as specified. - Clean all equipment as assigned. - Restock items for next service. - Properly store all reusable goods. - Remove all dirty linen and gather in designated location for laundry pickup   - Verify that all assigned work is completed with Banquet Supervisor before clocking out for your shift - Verify the Banquet Function Schedule for your next scheduled shift  
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 2 months ago(9/21/2020 11:30 AM)
Job Description: Essential duties and responsibilities include the following (other duties may be assigned): 1. Answers all incoming calls within three rings with proper phone etiquette. Utilize guest's name that appears on phone display. 2. Takes room service order including room number, number of persons dining. Completes order and gives a 30 minute time delivery quote. Insures order is correct by asking to repeat the order back to the guest. 3. Rings in guest order and prepares check. 4. Sets table according to table set up standards. 5. Delivers order to guest's room within 30 minutes. 6. Sets up order in the guest's room. 7. Closes all checks according to method of payment. 8. Retrieves all room service trays and tables from guest hallways and busses used items in the dish room. 9. Stocks all supplies and food and beverage items in the room service station. 10. Orders all necessary items that are below pars. 11. Presets trays and tables in room service station for future orders. 12. Maintains a clean, sanitary and organized work station. 13. Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times.
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 2 months ago(9/21/2020 11:25 AM)
Primary Responsibility Take food and beverage orders. Retrieve and serve alcoholic and non alcoholic beverages and to serve food to the guest according to the resorts food and beverage specifications, courteously and efficiently.  Assist with the maintenance and cleaning of the restaurant area and equipment.   Essential Job Functions - Greets all guests with enthusiasm and friendliness. - Maintains complete knowledge of and comply with all department policies/service procedures and standards - Anticipate the guests needs, respond promptly and acknowledge all guests - Take guest orders utilizing suggestive up selling techniques - Maintain positive guest relations at all times - Be familiar with all the resorts services/features and local attractions in order to assist the guest - Resolve guest complaints and concerns to ensure guest satisfaction - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintains knowledge of and STRICKLY abides by State Liquor Regulations - Maintain knowledge of liquor brands, beers, wines, and nonalcoholic selections as well as menu - Serves alcoholic beverages in an appropriate manner consistent with company standards. - Answers guest questions about food, beverages, and our facilities accurately and in a friendly      Manner. - Does side work during non-busy hours. - Develops relationships with guests. - Provides the highest level of service in accordance with our standards. - Identifies food orders when ready and delivers items to tables in a timely manner. - Remove soiled wares from tables and transport to designated area - Present guests checks and process payments. Adhere to cash handling and credit policies/procedures. Balance cash receipts. - Maintains a professional appearance at all times. - Clean and reset table as soon as guest departs - Communicates with food and beverage staff to ensure guest satisfaction. - Reports to work as scheduled, in uniform, and ready to be in position. - Maintains professional relationships with all co-workers. - Follows checklists and standard operating procedures. - Performs duties as assigned. - Constantly increasing knowledge of food, beverages, and other products and services. - Responsible for constant sanitation, organization, and proper food handling. - Prepares work area for either opening, mid-shift, or closing in accordance with company standards. Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Temporary Part-Time