Pyramid Global Hospitality

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Hotel/Resort Name La Quinta Resort & Club
Posted Date 14 hours ago(8/18/2022 10:06 PM)
Greets and takes guests orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:56 PM)
Sets and clears restaurant tables; stocks all service stations anad assist food servers with table service to ensure total guest satisfaction  
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:53 PM)
To deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction.    
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:49 PM)
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:43 PM)
Assists the Restaurant Manager with the management, direction and organization of restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:37 PM)
Greeting and escorting guests to tables in the restaurant, monitoring the restaurant and all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:20 PM)
Provides prompt and courteous service to guests for merchandise purchases. Completes all cash handling responsibilities to include operating designated cash register.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Outlets
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:17 PM)
Seasonal (October - April) Provides prompt and courteous service to guests for merchandise purchases. Completes all cash handling responsibilities to include operating designated cash register.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Outlets
Position Type
Seasonal Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 15 hours ago(8/18/2022 9:09 PM)
To provide 5 Star Service at every opportunity specifically while selling merchandise and communicating with every guest and each co-worker. Responsible for receiving non-food deliveries and packages.  Also prepares proper documentation for received deliveries and processes outgoing packages.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Outlets
Position Type
Seasonal Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 16 hours ago(8/18/2022 8:58 PM)
Responsible for maintaining and setting up food production and quality control of all meat, fish, fowl, sauces, stocks, seasoning and all other food items prepared in the different kitchen stations. 
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 16 hours ago(8/18/2022 8:54 PM)
Responsible for maintaining and setting up food production and quality control of all meat, fish, fowl, sauces, stocks, seasoning and all other food items prepared in the different kitchen stations. 
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 16 hours ago(8/18/2022 8:48 PM)
Responsible for maintaining and setting up food production and quality control of all meat, fish, fowl, sauces, stocks, seasoning and all other food items prepared in the different kitchen stations. 
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 19 hours ago(8/18/2022 5:45 PM)
Provides professional nail care treatments for the Spa and is involved in the operation of the spa and guest services.   All treatments are to be performed to specific guidelines.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Spa
Position Type
On Call
Hotel/Resort Name La Quinta Resort & Club
Posted Date 19 hours ago(8/18/2022 5:43 PM)
Provides professional nail care treatments for the Spa and is involved in the operation of the spa and guest services.   All treatments are to be performed to specific guidelines.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Spa
Position Type
Seasonal Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 19 hours ago(8/18/2022 5:11 PM)
The Cosmetologist provides professional hair care treatments and makeup services for the Spa and is involved in the operation of the spa and guest services.   Hair care services include cutting, styling, coloring, highlights, updos
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Spa
Position Type
On Call
Hotel/Resort Name La Quinta Resort & Club
Posted Date 20 hours ago(8/18/2022 4:47 PM)
Seasonal (October-May) OBJECTIVE OF POSITION: Perform massages and body treatments in a safe and professional manner on guests.  The massage therapist will report directly to the Spa Manager. JOB RESPONSIBILITIES: 1. Perform massages and body treatments on guests using safe and professional techniques. 2. Maintain an ample inventory of all products necessary to perform all massages and body treatments including towels, sheets, disposable panties, etc. 3. Maintain a neat and orderly work area consistent with the high standards of the facility. 4. Assist in any and all ways in the spa when not scheduled to perform services. 5. Constantly maintain an up to date knowledge of the personal services performed. 6. Answer all question related to services performed and products used. 7. Perform other related services as assigned by manager. 8. Remain on time for work and appointments. 
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Spa
Position Type
Seasonal Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 20 hours ago(8/18/2022 4:42 PM)
OBJECTIVE OF POSITION: Perform massages and body treatments in a safe and professional manner on guests.  The massage therapist will report directly to the Spa Manager. JOB RESPONSIBILITIES: 1. Perform massages and body treatments on guests using safe and professional techniques. 2. Maintain an ample inventory of all products necessary to perform all massages and body treatments including towels, sheets, disposable panties, etc. 3. Maintain a neat and orderly work area consistent with the high standards of the facility. 4. Assist in any and all ways in the spa when not scheduled to perform services. 5. Constantly maintain an up to date knowledge of the personal services performed. 6. Answer all question related to services performed and products used. 7. Perform other related services as assigned by manager. 8. Remain on time for work and appointments. 
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Spa
Position Type
On Call
Hotel/Resort Name La Quinta Resort & Club
Posted Date 20 hours ago(8/18/2022 4:28 PM)
  Security Officer Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and team members.   Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Security
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 20 hours ago(8/18/2022 4:17 PM)
Responsible for the safe and professional transportation of team members from the employee parking lot to the resort and back.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 2 days ago(8/17/2022 7:23 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full Time