Pyramid Global Hospitality

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Hotel/Resort Name The Casso
Posted Date 1 day ago(2/3/2023 12:58 PM)
We're looking for a qualified, motivated Housekeeping Inspector. The Housekeeping Inspector willsupervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Pyramid Hotel Groups high standards of cleanliness. ESSENTIAL FUNCTIONS: � Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc. Assist room attendants with completing the cleaning of rooms as needed. � Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing Hilton's high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Insure all jobs are completed within the shift. � Take requested inventories of furniture, fixtures, equipment and supplies, etc. Insure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place. � Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department. � Expedite special guest requests, such as extra towels, blankets or pillows. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. � Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises and assist them with cleaning as needed. � Report all suspicious persons or actions, hazardous conditions, etc. to the Security Department. � Respond to guest questions. Provide guest assistance, directions, and information as requested. � Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. � Other duties as assigned such as assisting Room Attendants when necessary.
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 5 days ago(1/30/2023 5:22 PM)
We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. Restaurant Supervisor Responsibilities: - Training restaurant staff. - Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. - Checking in on dining customers to enquire about food quality and service. - Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. - Monitoring the restaurant’s cash flow - Reviewing customer surveys to develop and implement ways to improve customer service. - Resolving customer complaints in a professional manner.
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name The Casso
Posted Date 3 weeks ago(1/15/2023 6:43 PM)
We're looking for an individual with a great Yes I Can" attitude and a caring disposition to join our restaurant team as a full time host/hostess. You'll be responsible for guest satisfaction in the dining room area
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(1/5/2023 3:26 PM)
We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients   
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(1/5/2023 12:58 PM)
We are looking for a highly motivated, customer focused Restaurant Server to join our team at The Casso, Raleigh! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(12/31/2022 5:55 PM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending The Casso, Raleigh to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further than The Casso, Raleigh!  
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(12/31/2022 5:03 PM)
Come join the The Casso, Raleigh, a Tribute Porfolio Hotel! We are currently looking to hire a Part Time Barista to work in the mornings. Beginning shift - 6:30 am.  Coffee house experience preferred.   The Barista is responsible for knowledge of coffee and our beverages;accurate preparation of beverages;preparation of grab and go food;processing transactions(cash,credit card and room charge) in the POS system;completing all sidework and opening/closing duties;completing all paperwork associated with closing cashier at the end of the shift;and maintaing knowledge of the property and local events in order to answer guest inquiries.   Above all, the Barista must provide exceptional guest service to every guest, every time!
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(12/27/2022 3:26 PM)
Must be flexible to work weekends. Requirements: Maintain kitchen work areas, equipment, and utensils in a clean and orderly manner. Sweep and mop floors; wash dishes, worktable, walls, vent hoods. Empty trash and other duties as required.
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Stewarding
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(12/24/2022 2:55 PM)
We're looking for a qualified Laundry Attendant who will assure the proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(12/24/2022 2:52 PM)
At The Casso Raleigh Hotel, part of the Marriott Tribute Portfolio, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at The Casso Raleigh Hotel can mean for you!  Description For some, traveling and being away is fun; however, many travelers miss being home.   Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. In return, we offer a great work environment and excellent benefits such as monthly incentives including medical, dental, vision, short and long-term disability, company-paid life insurance, matching 401k, PTO & discounted meals, and hotel discounts
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Housekeeping
Position Type
Regular Full Time